Marry Grace Sauro

Marry Grace Sauro VIRTUAL ASSISTANT (- |-| https://www.linkedin.com/in/mgsauro Objective I aim to improve my talents in a fast-paced work environment and apply them effectively to achieve the company's goals. Experience Admin Coordinator | No Sense Entertainment  Customer Service, Dispatch  Inventory management  Email management  Coordination with the team and corresponding departments Customer Service Representative | Quantrics Enterprises Inc.  Answering questions and inquiries of customers  Troubleshooting  Update customer service databases  Up-selling subscriptions to existing and potential clients Back Office Associate | WNS Global Services  Responsible for processing documents for cargo shipment  Handling back office processes  Shipping and Logistics  ONE account Quality Assurance | Toppan Merrill  Amendments of financial books  Proofreading  Making sure all instructions by clients are meet  Coordination with other teams for efficient output Data Analyst | M&M Data Processing Corp.  Data conversion with the help of macros  EOS (edit on screen) for financial files  Tagging and encoding HTML April 2023 – May 2024 February 2023 – April 2023 May 2022 – December 2022 Septermber 2021 – March 2022 May 2013 – September 2021 Education Associate degree | Trent Information First Technical Career Institute May 2011 – February 2013 Major: Office Administration | Minor: Computer Secretarial Skills & Abilities  Administrative Support  Data analysis  Communication  File and document organization  Problem solving  Email Management  Inventory Management  Data Entry  Document conversion  Project Management  Customer Support  Shipping and Logistics  Dispatch  Xero utilization Tools  Google Workspace  Microsoft Office  Trello  Xero  Calendly  GoHighLevel  Slack  Zoom  Google Drive  Google Meet  WhatsApp/Skype  Dropbox  TimeDoctor  Notion  Canva (Basic edit)  Adobe Photoshop Core Competencies  Communication  Time Management  Flexibility  Teamwork  Responsibility  Problem-solving  Focus  Avid learner  Collaborative learner  Adaptability  Ability to Work Under Pressure  Attention to Detail  People Oriented