I've been a call center agent for 9 years. I was an Inbound Customer Service representative. Worked with AT&T, T-Mobile, Pitney Bowes UK. I also did Chat support and handled US-based IPTV services.
I also organize Musical Events that's why I do have knowledge when it comes to designing event posters, tickets, invitations. I am using Canva.com for 2 years already.