Marlon Fernando

2+ years of experience as an Appointment Setter. Proven success in achieving targets, lead generation and selling appointments. A goal-oriented appointment setter with a passion for developing relationships with customers, understanding customer needs, and using analytical skills to build strategies for success. Senior Customer Service Representative with 7+ years of experience in fast-paced call center environment. Skilled at transforming customer feedback into actionable insights that drive revenue, increase customer loyalty, and improve processes.