Marlon Dequito

Marlon Dequito Content Writer/SMM/SEO/Project Manager Dynamic and results-oriented professional with 17 years of extensive experience in content writing, editing & proofreading, social media marketing, SEO, customer service, virtual assistant, admin support, WordPress CMS, and project management. Adept at crafting compelling content, optimizing online presence, and managing projects to achieve business objectives. Seeking a challenging position to leverage my diverse skill set and contribute to the success of a dynamic organization. Contact Information Website LinkedIn -- www.mywebsite.com linkedin.com/in/marlondequito Relevant Skills Project Management (handled multiple SEO campaigns and other Digital Marketing projects) Communication Work Experience Offsite Content Contributor (Remote) Boostability Inc., Las Pinas City, NCR December 2023 - August 2024 Worked with supervisor as she delegates tasks Grabbed daily topics for writing from tasks grab sheet Do internet research for topic ideas Write articles (at least 700 words each) Embed the links of the clients Reached out to publishers for free/paid guest-posting opportunities Submit articles to publishers for posting and backlinking Curate live article links and add them to the fulfillment sheet List down potential publishers and key details of their publishing requirements (and fees) whenever necessary. Submit reports to supervisor Analytical Thinking Content Writing & Editing Technical Writing Wordpress CMS Search Engine Optimization (SEO) Social Media Marketing (SMM) Customer Service / Technical Support (live call, email or chat) Virtual Assistance Admin Support Email Marketing Link Building Video Editing Basic Graphic Design Skills Goal Oriented Good communication skills Able to work under pressure in a fast-paced environment Friendly demeanor and has interpersonal skills Education Bachelor of Science in Electronics & Communications Engineering Universidad de Zamboanga 2005 Certification Certified Search Engine Optimization (SEO) Specialist 2015 Awards Customer Service Excellence 2010 APAC Customer Services Work Experience Project Manager (Remote) MyHomeNavigators, Las Pinas City, NCR June 2023 - December 2023 Did competitor research Created SEO campaign Instructed web developer to build Adjuster University website Did website audit to look for errors, warnings and other unwanted things and fix them Made the website indexable for Google and other search engines and made it SEO-friendly Did keywords research Created content strategy plan Instructed writers to produce content daily Uploaded the articles to WordPress CMS and optimized them for SEO Initiated internal linking (on-page SEO) After 20 blog posts have been made, external linking was implemented (off-page SEO) Created social media marketing strategy Instructed social media manager to implement those strategies daily Started email marketing outreach Reached out to sites that allowed guest blogging for backlink building Submitted articles with at least 1 embedded link Did backlink audit to check for broken links and fix them Monitored and tracked progress ROI was successfully achieved after 1 year and 3 months Scalability of the business was seen after 1 year and 6 months Content Manager (Remote) Workflow Pty Ltd., Las Pinas City, NCR September 2022 - May 2023 Create original content for multiple sites Do keyword research and curation Do WordPress admin tasks (uploading and optimizing articles in the CMS) Repurpose content for social media Proofread & edit content for quality assurance Publish blog posts on a specific schedule Write content for email marketing/edit and proofread email copies and infographics for email marketing Do SEO tasks including website audit, competitor research, banklink audit and recommend a course of action to the client Attend Marketing Team and the entire CE staff meetings Suggest new strategies and optimize company policies Virtual/Administrative Assistant (Remote) Adam Jones Co. Ltd., Zamboanga City November 2020 - August 2022 Manage calendar activities Created and launched SEO campaign for Avalon-Pockets site Content writing for the blog section of Avalon Pockets Social media managing and marketing Managed email marketing campaigns Submitted monthly reports Curated and edited images using Canva for various purposes including blog posts, social media, email marketing and others Regularly performed website audit, keyword audit and backlink audit Regularly checked competitors SERP positions/rankings Advised client on new strategies to improve marketing campaigns Worked closely with other team members including the web developer and graphics designer Work Experience Project Manager (Remote) Adjuster University, Laguna CALABARZON November 2018 - October 2020 Did competitor research ·Created SEO campaign Instructed web developer to build Adjuster University website Did website audit to look for errors, warnings and other unwanted things and fix them Made the website indexable for Google and other search engines and made it SEO-friendly Did keywords research Created content strategy plan Instructed writers to produce content daily Uploaded the articles to WordPress CMS and optimized them for SEO Initiated internal linking (on-page SEO) After 20 blog posts have been made, external linking was implemented (off-page SEO) Created social media marketing strategy Instructed social media manager to implement those strategies daily Started email marketing outreach Reached out to sites that allowed guest blogging for backlink building Submitted articles with at least 1 embedded link Did backlink audit to check for broken links and fix them Monitored and tracked progress ROI was successfully achieved after 1 year and 3 months Scalability of the business was seen after 1 year and 6 months Project Manager (Remote) ARC Marketing Inc., Laguna CALABARZON June 2017 - November 2018 Perform competitor research Created and launched SEO campaign Instructed web developer to build New Green Deal and Fit Leafy websites Did website audit to look for errors, warnings and other unwanted things and fix them Made the website indexable for Google and other search engines and made it SEO-friendly Did keywords research Created content strategy plan Instructed writers to produce content daily Uploaded the articles to WordPress CMS and optimized them for SEO Initiated internal linking (on-page SEO) After 20 blog posts have been made, external linking was implemented (off-page SEO) Created social media marketing strategy Instructed social media manager to implement those strategies daily Started email marketing outreach Reached out to sites that allowed guest blogging for backlink building Submitted articles with at least 1 embedded link Did backlink audit to check for broken links and fix them Monitored and tracked progress ROI was successfully achieved after 1 year and 3 months Scalability of the business was seen after 1 year and 6 months Work Experience Work Experience Virtual Assistant (Remote) Daniel Carbonell Real Estate Specialist, Zamboanga City, Zamboanga Peninsula October 2015 - May 2017 Manage calendar activities Transcribe audio recordings from Daniel’s podcast Lead generation (seek out home sellers and buyers) Check emails Schedule meetings Data entry Plan travel itineraries for the client Research Customer service Presentations Administrative tasks Content Writer (Remote) Marketing Machine Inc., Dumaguete City, Negros Oriental April 2010 - August 2011 ·Received keywords list from client ·Instructed to create content using those keywords ·Created high quality content ·Submitted to client for review Search Engine Optimization Specialist (Remote) GC Realty & Development, LLC, Zamboanga City, Zamboanga Peninsula December 2014 - October 2015 Did competitor keywords research in order to know which keywords to use to compete against them and become successful Did keywords research Collected low competition keywords, placed it in an XLS file and submitted to the editor The writing team created content using the keywords I collected The content was successfully marketed across multiple channels Continuous flow of web traffic was achieved after 3 months and it has been increasing steadily ever since Chat Ambassador (Remote) CourseHorse Online Courses, Baccor City, Cavite December 2013 - December 2014 Handle all incoming chats on my queue Assist customers with the best customer service Resolve their concern in 5 minutes or less Upsell courses we offer Assist customers in enrolling in the courses they wish to attend Send out class itineraries, schedules and other details to newly enrolled students Process complaint tickets to immediate supervisor for quick resolution Email customers of important events and other related information whenever necessary Blog Contributor/Social Media Manager (Remote) Century 21 Real Estate Company, Dumaguete City, Negros Oriental September 2011 - November 2013 Conducted market research and analysis for clients Created and managed social media content for clients Implemented strategies to streamline marketing workflow Customer Service Associate APAC Customer Services Inc., Alabang, Muntinlupa City NCR October 2008 - February 2010 · Take inbound calls from US-based customers · Gather information regarding their concerns · Help resolve their issues as fast as possible in less than 5 minutes · Redirect them to appropriate departments if unable to resolve their issues · Escalate call to supervisor if issue cannot be resolved through basic processes · Provide further customer support when necessary Technical Support Agent Teleperformance Philippines Inc., Paranaque City NCR July 2007 - October 2008 ·Take inbound calls from US-based customers ·Gather information regarding their concerns about their Toshiba laptops ·Help resolve any technical issues that the customer is having, especially if the laptop is still under warranty in 30 minutes or less ·Have the customer ship their laptop to the nearest Toshiba repair center in order to get it fixed in case I was not able to help them resolve the technical issue ·Redirect them to appropriate departments if issue is non-technical ·Escalate call to supervisor if issue cannot be resolved through basic processes ·Provide further customer support when necessary Assistant Technician (Internship) ZiLOG Electronics Inc., Paranaque City NCR January 2007 - June 2007 ·Checked air pressure for the pneumatics system for the entire manufacturing plant ·Checked oven (high heating) and nitrogen (super cooling) facilities to ensure temperatures are up to specifications ·Refilled nitrogen tanks for microchip testing ·Check back burner facility for silicon chip processing ·Check electrical wirings and electronic equipment to make sure they all work properly ·Submitted reports daily to my supervisor