- Reply rate:
- -
- Availability:
- Hourly ($/hour)
- Age:
- 31 years old
- Location:
- Mandaluyong City, Metro Manila, Philippines
- Experience:
- 5 years
Marlo Mauritius T. Asaytuno
V i r t u a l A s s i s t a n t | C u s t o m e r S u p p o r t | Te c h S u p p o r t
Detail-oriented and efficient professional with 5+ years of
experience in client support , documentation, and administrative
tasks. Skilled in handling multiple priorities in fast-paced
environments, with expertise in communication, software tools,
and customer service. Seeking to provide reliable and organized
virtual assistance to help clients grow their businesses.
WORK EXPERIENCE
CONTACT-
Debt Aid Consulting International OPC – CA, USA
Senior Underwriter (Client & Admin Support)
📅 April 2021 – August 2025
Reviewed and processed client financial documents (similar to data
entry & documentation tasks).
-
Prepared reports and ensured accuracy of client files.
350 Paraiso Uno St.,
Madaluyong City, NCR
Philippines
Communicated with clients to explain terms and clarify
requirements.
Performed risk assessments and provided recommendations.
VA-Relevant: Data entry, document review, client communication,
EDUCATION-
Vocational Course - Automotive
Mechanic
Don Bosco Technical Institute
admin tasks.
IOPEX Technologies – ROKU
Customer/Technical Service Representative
📅 Aug 2018 – Mar 2019
Assisted customers with account setup and troubleshooting
May 2016 – October 2016
On The Job Training
KIA Motors Corporation
Auto Mechanic
(remote support).
CORE SKILLS
VA-Relevant: Customer support, online troubleshooting, email
Email & Calendar Management
Data Entry & Documentation
Customer Service & Client
Communication
Research & Information
Management
CRM & Software Tools (Slack,
Forth CRM)
Social Media Marketing
(HubSpot Certified)
Administrative & Technical
Support
LANGUAGES
English (Fluent)
Filipino (Native)
Provided technical support via inbound calls and email.
Guided clients through product use and warranty claims.
assistance.
Sitel Corp. Phil. – Bell Canada
Customer Service Representative / Tech Support
Oct 2016 – Jul 2018
📅
Handled customer inquiries regarding internet, cable, and home
phone.
Supported billing, payment, and service-related concerns.
Upsold new services and ensured customer satisfaction.
Schedule technician visit
VA-Relevant: Communication, client management, problem-solving.
Certification
NC II in Barista
Phil TVET Competency
Assessment and
Certification System
HUBSPOT
Hubspot Academy
Social Media Marketing
Certification Validity: July 31,
2025 - August 30, 2027
