Marlette F. Carlos

MARLETTE FLORES CARLOS 156 F. Manalo St., Calzada, Tipas, Taguig City 1638 E-mail :-Mobile :- PROFESSIONAL SUMMARY Hardworking with 20 years of experience working with clients and proven multitasking abilities. Committed to maintaining professional relationships with clients to increase profitability and drive business results. SKILLS     Computer Literate Good communication skills Detail Oriented Driving Skills ( Professional Driver’s License ) WORK HISTORY REVENUE COLLECTION CLERK II City Government of Makati - Realty Tax Division, Finance Department  Prepares billing statements for Real Property Taxes  Computes Taxes for Real Property  Posts payments in taxpayers’s ledger cards  Prepares notice for delinquencies  Gives advice to taxpayers on matters relevant to taxation  Performs other duties assigned by superiors from time to time  Prepares Monthly Report of Accountability for Accountable Forms  Prepares Requisition and Issue Slip of Supplies  Issues Certified True Copies of Official Receipts EDUCATIONAL BACKGROUND University of Makati – J.P. Rizal Extension, Makati City Masters in Public Administration Major in Local Governance, 2019 Assumption College – San Lorenzo Drive, Makati City Bachelor of Science in Commerce Major in Marketing, 2017 TRAININGS AND SEMINARS              Values Orientation Workshop English Proficiency Program Total Quality Management Productivity and Office 5S Seminar Gender and Development Seminar Basic Emergency Response Orientation Basic Customer Service Skills Seminar ISO Awareness Seminar QC Tools and Basic Statistics English Language Communication Enhancement Seminar Public Service Ethics and Accountability Seminar on Mitigating Climate Change and Global Warming Quality Management Awareness ISO 9001:2015 Internal Quality Audit