Marlene Michelle Licup

MARLENE MICHELLE C. LICUP - 📱- mcaccam WORK EXPERIENCE November 2014 – August 2017 Nokia Technology Center Philippines Inc. (formerly NSN, Nokia Networks) Line Manager (Integration and Verification) Responsible for planning, establishing, and updating test team’s targets and goals that are in line with the business/project needs. Responsible for budgeting, salary reviews, and recruitment Responsible for direct reports’ performance management, career and competence development, compensation and benefits, welfare, etc. Overall ensures orderly processes and good way of working are in place inside the team September 2011 – November 2014 Nokia Technology Center Philippines Inc. (formerly NSN, Nokia Networks) R&D Engineer (Integration and Verification) Conducted HW system integration and verification for multiradio BTS/Node B Analyzed system concepts, complex products and system features of WCDMA (3G) Performed feature test planning and test plan reviews, feature testing and feature verification (test case execution) Wrote defect reports and verifies corrections Acted as technical lead for the team Held “Quality Assurance” boot camp for Manila I&V and conducted series of trainings based on ISTQB standards January 2012 - 2014 (DOCTOR key-user for Manila site) Granted access to local I&V team members to DOCTOR tool – a test document review tool used internally Conducted trainings and provides support across all teams in Manila for DOCTOR tool usage Escalated DOCTOR-related issues encountered by Manila users to system administrators September 2013 - 2014 (Quality representative for I&V Manila site) Involved in quality proposal and metric calculation discussions with other sites Facilitated quality manager to deploy quality activities, if any Joined global verification quality staff meeting to enhance communication between sites Promoted quality initiatives within the team Monitored quality adherence of the team May 2010 – August 2011 Sandstone Technology, Inc. QA Test Analyst May 2010 – August 2011 (systems tester) Performs manual and automated testing; executes test scripts, test scenarios/test steps. Clearly defines, investigates, and logs software errors and bugs through Jira. Ensures that all client and internally raised issues have been fixed correctly. Works closely with Product Managers, Business Analysts, Developers, and other QA engineers (locally and globally) to apply extensive hands-on test. Studies Use Cases using Case Complete and creates test cases out of them. Ensures that all processes and standards are understood and complied with. Manually installs and configures appropriate project releases/builds to dedicated test environments. Co-led Product team (baseline product) September 15, 2010 – August 2011 (automation engineer) Creates and maintains test suites/test scripts through Selenium IDE/RC for automating java/ajax applications used for the team’s Regression/Smoke Testing. Investigates and fixes script errors and makes sure all scripts run successfully. Raises system issues found in automated scripts through Jira. Manually installs and configures appropriate project releases/builds to dedicated test environments. Monitors servers of test environments and raises issues to Infrastructure team. Creates, configures, and maintains automated Selenium jobs using Hudson. Provides documents on basic troubleshooting and suggests helpful QA processes to the team. April 2008 – May 2010 Accenture – Navitaire Business QA Test Engineer Performs manual testing; execute test scripts, test scenarios/test steps, focusing on a reporting tool based on ETL/Datawarehouse technology. Clearly defines, investigates, and logs software errors and bugs through MS Visual Studio Team Foundation Server. Ensures that all client and internally raised issues have been fixed correctly. Works directly with Product Managers, Business Analysts, Developers, and other QA engineers (locally and globally) to apply extensive hands-on test. Studies Conceptual Application Designs (CADs) and Functional Requirement Documents (FRDs) of new projects and creates test cases out of them. Streamlines test cases so they properly reflect the latest product functionality. Ensures that all processes and standards are understood and complied with. Conducts training on product functionality for testers. Provides documents on basic troubleshooting and suggests helpful QA processes to the team. Provides client support during User Acceptance Testing (UAT). Monitors, investigates, and logs configuration and set-up issues and reports them to the proper team. CERTIFICATIONS/AWARDS ISTQB Advanced Level – Test Manager (2015) Lean Six Sigma Purple Belt certified (2014) ISTQB Foundation Level certified (2013) ECE licensure board exam passer (2007) Fujitsu Philippines, Inc. University Scholarship Program recipient -) EDUCATIONAL BACKGROUND TERTIARY:UNIVERSITY OF SANTO TOMAS España, Manila Bachelor of Science in Electronics and Communications Engineering 2002 – 2007 SECONDARY:ST. THERESA’S COLLEGE Sta. Mesa Heights, Quezon City 1998 – 2002 ELEMENTARY: ST. THERESA’S COLLEGE Sta. Mesa Heights, Quezon City - CHARACTER REFERENCES Available upon request