Marla Krishna Centeno

Marla Krishna Centeno Location: Tuguegarao, Philippines 3500 Phone: - Email:- Objective: Highly efficient, diligent, motivated Administrative Officer with more than 10 years of work experience, a strong work ethic, and a career-long commitment to providing the highest quality of administrative tasks. Enthusiasm in delivering excellent customer service, data entry, accuracy verification, loan processing, lead generation, chat support, appointment setting, and social media management tasks. I am extremely motivated to constantly develop my skills, grow professionally, and look for a position where I can apply my expertise. Skills: • • • • • • • • • Successful working in a team environment, as well as independently The ability to work under pressure and multi-task The ability to follow instructions and deliver quality results Proven record results as a supervisor resulting in better productivity Strong skills in operating software such as MS Word, MS Excel, MS PowerPoint, SAP Knowledgeable with Salesforce, LemList, LinkedIn Sales Navigation, FrontSpin, Canva, Kapwing, tawk.to Ability to deliver customer service and resolve complaints or problems Proficient in dealing with multiple assignments and ability to meet the deadlines Bilingual in Tagalog / Ilocano Work History: PENCIL LEARNING TECHNOLOGY – SALES ASSISTANT MAR 2021 – NOVEMBER 2022 • Set an appointment for Demo to various US / UK leads - Calendar Management • Created a system account for various US / UK leads - Minutes of the meeting • Update CRM (Salesforce & HubSpot) RANIS MEDIA GROUP – INTERN APR 2021 – JUNE 2021 • Create content and design for uploading to the US Facebook page • Social Media Management • Chat support COMMUNITIES ISABELA INC/PRIMA CASA LAND & HOUSES INC - SENIOR ADMIN SUPERVISOR APR 2010 - JUN 2020 • Resolved issues pertaining to housing loan applications of various clients • Consolidates and analyzes monthly reports based on monthly performance • Managed and reviewed new accounts to ensure all information was complete in relation to the purchase Monitor housing loan applications and ensures necessary documents are submitted • Organized and maintained client files and abides • Data Privacy Act • Worked on the development and implementation of the company's old and new policies and ensures that subordinates are guided HOUSEHOLD DEVELOPMENT CORPORATION - ACCOUNT OFFICER JUN 2007 - MAR 2009 • Assist and reminds clients about their monthly payments • Ensures collection efficiency is within the target • House-to-house visits of different clients CENTURY CANNING CORPORATION - FILING CLERK JUN 2006 - APR 2007 • In-charged of receiving and filing invoices/delivery receipts of different suppliers • In charge of preparing 2307 for different suppliers • In charge to summarize and delivering intercompany monthly reports Portfolio: https://docs.google.com/presentation/d/1NlZb9huxS5AIkl4txti7aqwgt4ylxeFR_QjcU33ROr0/edit?usp=sharing Certificates: Content Marketing Certified Social Media Certified Accounting for Beginners: (Financial Accounting Made Easy) Anyone can Design: (Graphic Design Certification) eBookkeeping Hubspot Hubspot April 15, 2021 – May 15, 2023 April 20, 2021 – May 20, 2023 Udemy March 1, 2021 Udemy DTI PET Project March 2, 2021 August 10, 2022