MARK VINCENT TORRES BAUYON
PROFESSIONAL SUMMARY
Detail-oriented Operations & Digital Support Professional with over 6 years of experience across insurance, data management, and SEO consulting. Expert in streamlining administrative workflows and enhancing online visibility. A Marketing Management graduate who combines high-accuracy claims processing with strategic digital growth tactics to deliver comprehensive business support.
CORE SKILLS
• Administrative: Virtual Assistance, Calendar Coordination, Email Management, Confidential Record Keeping.
• Technical: Xero, Microsoft Office, Google Workspace, Claims Processing, CRM Data Management, CMS maintenance (WordPress, Squarespace).
• Digital Marketing: SEO (On-page/Local), Social Media Optimization (SMO), Email Newsletters (Mailchimp/Constant Contact), Content Scheduling.
• Soft Skills: Analytical Thinking, High-Speed Data Accuracy, Adaptability, Time Management.
PROFESSIONAL EXPERIENCE
Group Accounts Staff
Beneficial Life Insurance Company, Inc. | April 2018 – March 2021
• Processed and verified 50+ insurance claims monthly with a 99.8% accuracy rate, ensuring all documentation met strict underwriting and legal standards.
• Streamlined premium validation by coordinating with internal departments, reducing verification turnaround time by 15%.
• Maintained real-time claims tracking for group accounts, providing weekly status reports that improved management’s visibility into pending settlements.
• Facilitated the timely release of beneficiary payments by ensuring 100% of payment requests were error-free and submitted within internal deadlines.
• Managed sensitive digital and physical records in full compliance with the Data Privacy Act and internal security protocols.
SEO / SMO Specialist
Stellar International Register Services | November 2016 – November 2017
• Improved organic search visibility by optimizing client websites, resulting in a measurable increase in keyword rankings within the first 6 months.
• Boosted local SEO presence by managing and verifying Google Business Profile and directory listings, ensuring 100% NAP consistency.
• Executed email marketing campaigns for a growing subscriber base, achieving high open rates through strategic subject line testing.
• Grew social media engagement across Facebook, Instagram, and Twitter by implementing a consistent content calendar and responding to community inquiries.
Data Encoder
Stellar International Register Services | September 2014 – November 2016
• Maintained a high-volume data pipeline, accurately entering hundreds of records daily into the company database with a 99% error-free rate.
• Ensured 100% accuracy in tax computations and financial data entry through rigorous secondary verification checks.
• Organized and digitized legacy files, significantly improving data retrieval speed for the administrative team.
EDUCATION
Bachelor of Science in Business Administration
Major in Marketing Management
University of Rizal System
