Mark Tristan D. Angkaw

TRISTAN ANGKAW Regional Manager CONTACT --Cuenca., Batangas Philippines 4222 EDUCATION Far Eastern University PROFILE Dynamic and results-driven Regional Manager with over 10 years of diversified experience spanning hospitality, consumer goods and services, telecommunications, sales, technical support, mortgage operations, and trading. Proven ability to lead multi-site teams, drive revenue growth, and streamline operations through strategic planning and performance management. Skilled in building high-performing teams, fostering customer loyalty, and leveraging data-driven insights to optimize regional performance and profitability.. EXPERIENCE 2024 – PRESENT Bachelor of Arts Major in Literature Coliving.com Regional Manager Experienced Regional Manager at Coliving.com, overseeing 1998 - 2002 operations across North America and Canada. Skilled in strategic expansion, community development, and SKILLS operational excellence within the shared living and real estate sectors. Adept at building strong partnerships, optimizing property performance, and enhancing resident Management Skills experience through data-driven management and crossfunctional leadership. Passionate about fostering sustainable Marketing Sales Digital Marketing Negotiation Critical Thinking urban living and creating vibrant, connected communities. - SiteMinder Regional Sales Manager Leadership Results-driven Regional Sales Manager at SiteMinder, Team Leadership overseeing growth across North America with a focus on Strategic Planning small to medium-sized hotel properties. Experienced in driving revenue through strategic partnerships, market Sales Growth expansion, and tailored technology solutions that empower Process Improvement maximize bookings. Recognized for building strong client independent hoteliers to optimize online distribution and Performance Management relationships, delivering consultative sales strategies, and Staff Development space. LANGUAGES English Filipino achieving consistent performance in the hospitality tech 2019 – 2020 AT&T and Frontier Team Manager Experienced Team Manager at Clearlink, overseeing operations and performance across North America. Skilled in leading high-performing teams, optimizing workflows, and driving customer satisfaction within dynamic sales and service environments. Proven track record in coaching, performance management, and cross-functional collaboration to meet and exceed business objectives. Committed to fostering a culture of excellence, innovation, and accountability. 2018 – 2019 Verizon Team Manager Results-oriented Team Manager at Conduit, responsible for overseeing operations across North America. Experienced in managing diverse teams, optimizing performance metrics, and driving customer engagement and satisfaction. Skilled in process improvement, leadership development, and strategic execution to achieve organizational goals. Dedicated to fostering collaboration, innovation, and a highperformance culture in fast-paced business environments. - AT&T U-verse, 13 States, Telstra, AT&T Tech Support, Trainer & Team Leader Dedicated and adaptable Tech Support Professional with 7 years of progressive experience at AT&T and Telstra, supporting clients across North America. Started as a frontline Technical Support Agent and advanced to Trainer and Team Leader, demonstrating strong leadership, communication, and problem-solving skills. Proven ability to coach teams, deliver effective training programs, and ensure high levels of customer satisfaction and performance excellence in fast-paced environments. - Travelocity Customer Service Represenative Customer-focused Service Representative with 3 years of experience at Travelocity, supporting clients across North America. Skilled in travel booking assistance, issue resolution, and delivering exceptional customer experiences in fastpaced environments. Known for strong communication skills, attention to detail, and a commitment to ensuring customer satisfaction through efficient and personalized service. - Student Visa Assistance - UK Coordinator Detail-oriented Coordinator with 5 years of experience at KSDI, specializing in student visa assistance to the UK. Skilled in guiding students through application processes, ensuring compliance with visa requirements, and coordinating with educational institutions and consular offices. Recognized for providing clear communication, accurate documentation support, and personalized guidance to help students achieve their academic goals abroad.