Mark S. Dolorito

MARK S. DOLORITO VIRTUAL ASSISTANT/BARTENDER/CUSTOMER SERVICE PROVIDER PERSONAL PROFILE Extremely motivated to constantly develop my skills and grow professionally. As an experienced Customer service provider for over 10 years, I am confident in my ability to come up with new interesting ideas and share my skill sets and knowledge. CONTACT INFO. B. 16 L. 2 Greenside homes Malagasang 2-D Imus, Cavite 4103 Contact no- Email address:- EDUCATION Vocational Course Bartending NCII Stanchion Post Training Center Corp. (for maritime &tourism) Knowledgeable in : Microsoft Office(word,excel,Power point) Data Entry Web search Adobe Photoshop Monday.com Wix/web designing SKILLS Exceptional communication and networking skills Successful working in a team environment, as well as independently The ability to work under pressure and multi-task The ability to follow instructions and deliver quality results WORK EXPERIENCE HOLLAND AMERICA LINE MARCH 15 - JANUARY 2020 BARTENDER/SUPERVISOR (CRUISE SHIP) Provides Customer Service While Preparing Cocktails and managing the Bar Monitoring of staff on floor Prepare Schedules and Conducting training's Encodes of Sales Report and Price difference OUTBACK STEAKHOUSE PHILIPPINES FEBRUARY 2011 - FEBRUARY 2015 Provides Customer Service While Preparing Cocktails and managing the Bar Serves Food and Beverages to the customers ACHIEVEMENTS Spoken English Assessment for Cruise Ship staff(SPEACS) STCW Safety familiarization and Crowd Management