Mark Russel E. Ubaldo
68A Daungan Rd. Malhacan, Meycauayan Bulacan
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OBJECTIVE:
To be able to obtain a position where I can use my knowledge and apply all the learnings, I was
able to attain through various experiences, and be exposed in a working environment that would help in
improving my skills and learning where I can accomplish different tasks that will surely contribute to my
professional growth.
EDUCATION:
● STI College of Meycauayan
Bachelor of Science in Hospitality Management
06/2018 – 07/2022
● Sophia School
Senior high schoolTechvoc -)
● San Isidro San Roque Academy
Junior high school -)
●
Lawa Elementary School
Grade school (S.Y-)
SKILLS:
● Time Management: Accomplish the tasks at the given time and be punctual
● Language: Speak Filipino and English fluently
● Communication: Communicates well with different kinds of people
● Personal: Quick learner and does any given task; willing to take responsibility
● Flexible: Can adjust easily
WORK EXPERIENCE:
● TaskUs (February 1, 2023 – May 2025)
Customer Service Representative
● Klir Waterpark Resort (Front office, Housekeeping, and Food and
Beverage/kitchen) On-the-job training (600 hours) March 2022 –
June 2022
● Grade 12- Café Nenzo ( Work
Immersion) Catering Services April 2018
– 2019
SEMINARS/TRAINING ATTENDED:
● Senior High School Immersion, Café Nenzo December 2017- January 2018
● TESDA National Certification II Cookery, March 2018
ACADEMIC ACHIEVEMENTS:
● Dean’s List 1st year
S.Y-nd semester
● President's Honors List 2nd year
S.Y-st semester
● Dean’s list 3rd year
S.Y-st semester
● Dean’s list 3rd year
S.Y-nd semester
● Cumlaude Batch 2022
● Q1 Top Teammate 2024
● Top 3 General Customer Care 2023
● Customer Service Award YTD 2024
Character Reference
Danica Marie Ocmer
TaskUs - Team Leader
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“I hereby certify that the above information is true and correct to the best of my
knowledge and belief.”