Mark Ronnie Segador
GENERAL VIRTUAL ASSISTANT/
EXECUTIVE VIRTUAL ASSISTANT/
EFFICIENT SUPPORT SPECIALIST
CONTACT
"PROVIDING STREAMLINED VIRTUAL ASSISTANCE
TO PROFESSIONALS"
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live:r.segador_1
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https://www.facebook.com
/markronnie.segador.50/
https://www.linkedin.com/in/m
arkronniesegador-61b183175/
https://www.onlinejobs.ph/j
obseekers/info/654237
Objective
Attention busy professionals, business owners, and
executives: Are you finding it difficult to focus on your
primary business because you're bogged down with
tedious work tasks? My name is Mc, and I'm here to help.
As a virtual assistant, I specialize in managing workloads,
streamlining processes, and providing valuable support to
time-pressed professionals like you. With my exceptional
organizational and problem-solving skills, honed through
my experience in the food industry, I can help you run and
expand your business more successfully.
By taking on tasks that prevent you from accomplishing
your objectives and enhancing your productivity, I add real
value to your company. Let's collaborate to unlock the full
potential of your business and make it a success. To get
started, contact me today.
Work Experience
May 2015- September 2015
Marriott - Kitchen Staff
Marriott International Inc (Marriott) is a hospitality service provider that operates hotels and
restaurants. It operates, franchises, and licenses hotels, residential and timeshare properties
under several luxury, premium, and select brand names.
I'll clean all dishes, work stations, cooking equipment, and food storage. storing
ingredients according to prescribed food safety regulations, organizational, time
management, multitasking abilities, and the capacity to work in a fast-paced
environment.
Assisted with inventory management on an ad hoc basis, including conducting regular
stock counts, tracking food costs, and managing food waste to ensure efficient
operations and minimize expenses. Cross-trained in other areas of the restaurant, such
as dishwashing and front-of-house service, to assist out during busy hours or fill in for
missing staff members, demonstrating flexibility and teamwork.
I successfully ensured all food items were properly stocked and organized throughout
the shift, allowing the kitchen team to work efficiently and minimize delays in food
preparation. By proactively anticipating their needs and promptly restocking supplies, I
contributed to a smooth workflow and an efficient food preparation process. perly
stocked and organized throughout the shift, allowing the kitchen team to work
efficiently and minimize delays in food preparation. By proactively anticipating their
needs and promptly restocking supplies, I contributed to a smooth workflow and an
efficient food preparation process.
November 2015- January 2017
SPREP - Assistant Computer Shop Attendant
We give the best gaming internet experience with fast & reliable internet connection.
Open since 2011 newly renovated 2017 providing high speed internet best gaming
experience fully air condition best ambiance for gaming comfortable sits gaming
accessories
In my role, I'm responsible for monitoring and managing the rental of PCs, ensuring
customers are charged accurately for their usage, and assisting them with any issues
they encounter during their rental period. Responsible for staying up to date with the
latest technology trends and product knowledge to provide excellent customer service
I was assigned an ad hoc tasks responsible for performing various on-demand tasks to
ensure the smooth operation of the computer shop. This may include assisting
customers with technical issues, providing support for software installations or
updates, managing inventory, organizing store displays, and offering exceptional
customer service to ensure customer satisfaction.
I effectively managed a surge in customer demand during a busy holiday season by
efficiently coordinating PC rentals, ensuring a smooth and organized process for
customers. Despite the high volume of customers, I maintained a positive and helpful
attitude, resulting in satisfied customers who praised the shop's exceptional service
and contributed to increased customer referrals.
July 2017- January 2018
Avior Marine Inc. - Messman
Avior provides crew management to owners and shipmanagers in Europe & Asia.
Through its network of own offices and dedicated partners, Avior is able to provide
multinational manning solutions geared towards the specific needs of Owners.
As a messman attendant, my role would involve maintaining cleanliness and
orderliness in a designated area, such as a dining hall or mess area. This would include
setting up tables, cleaning surfaces, restocking supplies, and assisting with food
service as needed. Additionally, you would be responsible for ensuring a pleasant
dining experience for guests by providing friendly and efficient customer service.
As an ad hoc task, I was asked to assist the kitchen staff during a busy period by
helping with food preparation, ensuring timely delivery of meals to guests. I quickly
adapted to the role, coordinating with the team to maintain efficiency in the kitchen
and ensure smooth meal service. During a staff shortage, I was assigned an ad hoc task
of handling both dishwashing and table bussing simultaneously.
Despite facing a particularly busy and challenging shift, I effectively managed a high
volume of guests in the dining area. Despite some minor delays due to the workload, I
maintained composure and managed to address guest requests and concerns,
ensuring they were attended to and leaving with a generally satisfactory experience.
March 2018- September 2018
Kitchen Staff - Resorts
World
RWM is the first and only integrated leisure and resort property in the Philippines that
combines privately‐operated gaming facilities with other leisure, entertainment, hotel
and dining amenities.
The kitchen staff is responsible for preparing and cooking food items according to
recipes and restaurant standards. They must maintain cleanliness and sanitation of the
kitchen area, and ensure that all food items are stored properly. Additionally, they may
assist with dishwashing and cleaning duties as needed.
I in charge of keeping the kitchen and dishwashing area clean as a part of the ad hoc
kitchen crew, making sure that all dishes, utensils, and equipment are washed and
stored correctly. Additionally, you can be required to help with inventory management
and simple food preparation activities.
A successful kitchen staff member works well under pressure, remaining calm and
focused even during busy times or unexpected challenges. They are able to multitask
effectively, prioritize their work, and adapt to changes as needed.
October 2019- May 2020
Pancake House - Kitchen
Staff
Known for its mouthwatering pancakes, waffles, and other breakfast items, Pancake House
is a brand of casual dining restaurants. The business was established in the Philippines in
1970 and has since expanded globally, and it is renowned for its welcoming atmosphere
and home-style cuisine.
I'll clean all dishes, work stations, cooking equipment, and food storage. storing
ingredients according to prescribed food safety regulations, organizational, time
management, multitasking abilities, and the capacity to work in a fast-paced
environment.
Assisted with inventory management on an ad hoc basis, including conducting regular
stock counts, tracking food costs, and managing food waste to ensure efficient
operations and minimize expenses. Cross-trained in other areas of the restaurant, such
as dishwashing and front-of-house service, to assist out during busy hours or fill in for
missing staff members, demonstrating flexibility and teamwork.
As an early bird kitchen staff member, I consistently displayed a good work ethic and
punctuality by coming before shift start hours to prepare equipment, supplies, and
work stations for the day's service. Played a key role in the development quality and
presentation of dishes, leading to a 20% increase in positive online reviews and repeat
business
Part- Time
RedLink Comp.
Data Entry and Research
September 2020-February
2021
B.G Generator
Lead Generator/Appointment Setter
(Non-Voice)
September 2020- March
2022
L. VAS
Product Research
September 2020-February
2021
Training and Skills
Organization
Team Work and Time Management
Customer service management/ Customer service
Basic Microsoft Office
Inventory Management
Cultural Sensitivity and Etiquette
Personal Well-Being and Mental Health
Professional Development
Scheduling and calendar management
Email management
Social Media Management
Basic Data Entry and Research
Pinterest Management
Photo and Video Editing
E-Commerce Product Research
E-Commerce Drop Shipping
Basic Web Design
Basic UX and UI design
TOOLS/APPLICATION/SOFTWARE
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Education
University of Perpetual Help Medical Technology 2013
System Dalta
The University of Perpetual Help System Dalta
(UPHSD) is a private educational institution in
the Philippines with campuses in Las Piñas,
Molino, and Calamba.
The BS in Medical Technology is a four year
program which trains students in the
performance of laboratory test procedures
and analyses used in the detection, diagnosis,
prognosis, prevention, and treatment of
diseases, with the use of modern equipment
and scientific techniques.
St. Dominic College of Asia Culinary of Arts 2015
Dominic College of Asia also referred to by its
acronym SDCA is a private coeducational
basic and higher education institution in
Bacoor, Cavite, Philippines.
Culinary arts courses teach students the
fundamental skills and knowledge required to
succeed in the food service industry. These
courses cover a wide range of topics, from
basic cooking techniques to advanced
culinary skills and techniques
References
Jynell Motilla
Executive VA - Ecom--Rik Montunez
Sprep--
Francis Lou
Pasay, City--Fidel Sanqi
PH Ferrari, Cavite--