Mark Rommel P. Onde

Mark Rommel P. Onde Purok 5 Barangay Bagahabag Solano Nueva Vizcaya, Philippines-(- PROFESSIONAL SUMMARY I'm a hardworking and flexible person with experience in desktop support, office admin work, and HR tasks. I’ve helped people with computer issues, kept things organized in the office, and supported HR with things like filing, paperwork, and handling employee records. I’m comfortable working with different teams and always do my best to get the job done right. I’m also familiar with basic tools commonly used in remote jobs like Zoom, Google Workspace, Microsoft Office, Slack, and Trello. On top of that, I have knowledge in web design and can work with HTML, CSS, JavaScript, and tools like React to build and improve websites. I learn fast, stay calm under pressure, and enjoy helping others to keep working smoothly. WORK EXPERIENCE ADMINISTRATIVE AIDE 2024 - Present Region II Trauma and Medical Center • Accurately enter and update details, medical history, and social circumstances into the medical social work database. • Clearly communicate with patients, social workers, and other health professionals regarding patient information and needs. • Prepare necessary reports and summaries based on encoded data, adhering to deadlines and established formats. • Handle phone inquiries, operate equipment and report system issues for prompt resolution. Cashier/Pump Attendant Sea oil Incorporation • Greet customers and provide prompt and courteous service. • Provide customers with fuel and other services as requested. • Operate cash register and accept payment. • Issue receipts and change as needed. • Assist in keeping the station clean and tidy. • Maintain inventory of fuel, and pump fuel. 2024 Human Resource Management Assistant May 2022 – December 2023 Lung Center of the Philippines • Receives and initially reviews application documents. • Assists in providing a list of requirements for successful applicants. • Assists in the appointment preparation. (Appointment papers, assumption to duty, position description forms and assumption allowance. • Prepares the first salary for newly hired permanent employees as well as the salary differential for a promoted employee. • Pick up/deliver appointments/documents and other communications concerning to the BFP-CSC Field Office. • Assists in ID application and biometric registration. • Perform other tasks designated by the head of the HRMD and other staff. Administrative Services Assistant C April 2017 – February 2022 National Irrigation detailed to Civil Service Commission • Recorded Incoming Documents o Records/Encodes/Update, Incoming Documents with no error within 2 hours upon receipt of documents • Technical Assistance o Assisted the csc-fo staff in Processing Examination Application within five minutes from receipt of documents o Assisted the cscfo staff in encoding the CSE Application o Picked up Released Appointment and Other Documents o 100 % of walk-in and phone in clients assisted within 15 seconds with no negative feedback IT Desktop Support Engineer 2016 Teleperformance • Installing testing, maintenance and troubleshooting and use workstations and interrelated hardware and software. Escalating issues accordingly and maintaining communication with customers and technical teams. • Providing tier 1 level support on hardware and software EDUCATION Bachelor of Science in Information Technology Institute of Creative Computer Technology LEARNING AND DEVELOPMENT TRAINING PROGRAMS Data Privacy Seminar – Technical Department of Information and Communication Technology 2013 – 2016 Orientation on Pag-Ibig Benefits and Services – Foundation Pag-Ibig Property, Plant and Equipment Cleansing Seminar – Technical Commission on Audit Promotion Of Workplace Accountability for Enhancement of Personnel Productivity – Foundation Southeast Asia Speakers and trainers Bureau, INC. Technical Writing Skills for Improved Communications - Technical Southeast Asia Speakers and trainers Bureau, INC. CERTIFICATIONS UDEMY – Web Design and Web Development EF/Set English Certificate Social Media Management, Graphic Design Canva and WordPress – Kurso.ph CHARACTER REFERENCES Marynel Domingo VA Graphic Designer Luxury Home Magazine Phone:- Email:- I hereby declare that the information I have provided is true and correct to the best of my knowledge and belief. Mark Rommel P. Onde