Mark T. Radel, MBA
Arizona State University | W. P. Carey School of Business
5706 S Winchester, Mesa, AZ 85212 Phone:- | Email:-LinkedIn: https://www.linkedin.com/in/mark-radel-mba-/
Making a difference - one project, one process, one team at a time. Dedicated to helping build and develop successful
teams with innovative projects and processes. #DirectorofOperations #Facilities #Projects #Sourcing #Accounting/Finance
As a professional in facilities, projects, sourcing, and real estate services, I have an in-depth understanding of the
operational processes involved. I specialize in providing leadership and operational performance solutions to drive
impactful innovations and operational enhancements. With my expertise, I am able to identify opportunities for
improvement, develop actionable plans and deliver successful business outcomes that are both cost effective and
operationally efficient. My experience extends across industries including retail, hospitality, manufacturing, healthcare and
more. I am committed to helping organizations optimize their processes through innovative strategies that enable them to
reach their goals faster while saving costs.
As an experienced leader, I have had the opportunity to lead teams and initiatives in a variety of areas, ranging from
Facilities, Projects, and Accounting & Finance to Sourcing & Procurement, Energy & Sustainability, and Workspace.
Throughout my career I have been able to demonstrate my leadership skills as well as my ability to identify opportunities
for operational performance improvements and innovations. My experience has also allowed me to develop creative
approaches in operations management which help businesses run more efficiently while creating a better customer
experience.
PROFESSIONAL EXPERIENCE
McKinstry – short term / COVID impacted
July 2022 – to present
Senior FCA Consultant
Supporting accounts / clients: WASHOE County Schools, UT Hospitals, Arch Diocese of Denver, City of Phoenix Water Services,
Northern Arizona University, and 2 additional School Systems & 2 Municipalities in the surrounding Phoenix area.
EMCOR, Fortune 400 company – short term / COVID impacted
Account Manager
March 2021 to April 2022
Main accounts are Verizon Retail w/ over 1700 location around the U.S. and a pilot start-up servicing Sotera Health
(Sterigenics). Leverage performance and data (Tableau & SmartSheets) via TEAMS to communicate and manage clients and
vendors.
OpenWorks, Facilities & Soft Services – short term / COVID impacted
Director of Strategic Accounts
Nov 2020 to March 2021
Oversee Strategic Account Managers for more than 50 companies / clients around the country. Provided strategies to
Managers to improve upon their efficiencies and performance.
CBRE, Fortune 300 company – COVID interrupted continuation
Senior Director of Facilities | EFM … Healthcare, Hospitals, MOB
April 2018 to May 2020
In today’s ever-changing business world, leadership and operational performance innovations are essential in order to stay
ahead of the competition, and I was able to provide such to my McKesson (with MHE) and Providence St. Joe Accounts,
Having developed key solutions to help these businesses transition effectively and transform how they work together. My
solutions focused upon promoting ideas and methods that resolved challenges, foster better collaboration, increased
efficiency, and drive further their long-term success. By leveraging my abilities and expertise - both companies’ (teams +100)
benefited improved their best practices, and experienced dramatic improvements in their organizational performance.
Cushman Wakefield, leading global commercial real estate firm
Account Director
July 2017 to April 2018
For Nvidia and LinkedIn, I was able to lead operational groups across four parallel fronts, all with the aim of strengthening
vital relationships within the organization. Through my leadership performance, I was able to innovate and enhance
operations to successfully improve vendor support and ensure overall advancement. My experience on this project has
enabled me to develop a wide range of skills in relationship management, vendor relations, problem solving and project
management.
Jones Lang Lasalle Americas, Inc., Fortune 500 company
June 2005 to July 2017
Project Manager to Account Director
Leadership is the cornerstone of successful strategic planning and implementation of CRE functional groups. This is where I
took responsibility as a strong leaders to ensure that there is an effective and efficient budgeting, P&L, and process adherence
system in place. Leadership operational performance innovations and operational enhancements are essential for driving
these initiatives. With proper leadership concentration, a company can achieve its goals in a shorter time frame with fewer
resources which will ultimately lead to better overall performance.
Samsung Account: Organic growth of 78% & increased client satisfaction by nearly 1/3 in 6 months.
Amazon Account: Won 400% expansion 1st 6 month. JLL Team Lead of the Year 2014: Warehouse / Distribution Centers
Apollo Group: Achieved 7% increase in performance in 3 months & MEP Project ROI of 4 months.
Tesco Retail Account: Improved vendor performance, garnered cost reductions on 200+ sites in SW. 24/7 Operations.
Motorola PM Account: Managed $12M Restack & $400k TI Projects, $8.3M Capital Improvements. PMP cert.
PUBLICATIONS
Co-authored an “Under Armor®” case study published in 9th ed. by Dr. Robert Hoskisson, Strategic Management: Cases:
Competitiveness and Globalization 9th Edition (ISBN-10:-), reprinted in two additional College textbooks.
