NWAGHODOH, TOLEFE MARK.
ADDRESS: 187, Sapele Road, Benin-City, Edo State PHONE: (-
E-MAIL:-
Summary
Skilled at learning new concepts, communicating ideas clearly and effectively
Hardworking and result oriented with effective management of resources during project execution.
Good inter-personal relationship skill with the ability to adjust to changes.
Plans ahead of deadlines and focuses on tasks at hand, displaying a high level of Enthusiasm.
Works according to laid rules and improvises constructively if the need arises.
Bio Data
DATE OF BIRTH: 8th August, 1990
NATIONALITY:Nigerian
STATE OF ORIGIN:Delta
SEX:Male
MARITAL STATUS:Single
Career History & Accomplishments
- Office 365 Technical Support Engineer Tek-Experts.
Troubleshooting issues related to Office 365 and Exchange server.
- IT HELPDESK/SUPPORTWEMABANK PLC
IT Support staff responsible for keeping all workstations and IT equipment in
optimal condition.
2016 IT HELPDESK/SUPPORT LEADWAY ASSURANCE COMPANY LIMITED
Worked as a trainee from Tranter through Leadway Assurance. Performed IT Helpdesk support to users. Assisted in installation, configuration and troubleshooting of computers and applications
2016 IT HELPDESK/SUPPORTTRANTER IT INFRASTRUCTURE LIMITED
Job Training
Information Technology Infrastructure Library (ITIL)
Help Desk and Customer Service
ATM support
Configuration and Set up of Computers
Duties and functions of a Support Centre Analyst
- COMPUTER SCIENCE TEACHER (NYSC) EDEOBOM 1 COMPREHENSIVE COLLEGE, NSIT IBOM
Mentored the students on their career paths, educated them on the use of windows 7, Microsoft office and other system applications
August 2010 – January 2011 INTERN UNITED BANK OF AFRICA (UBA), HEAD OFFICE
I.T Department
Responsible for troubleshooting of network
Formatting and installation of OS (Operating System) on new and old PCs
Hard disk check
Installation of necessary software
Education
- Bachelor of Engineering degree in Computer Engineering
University of Benin {Second Class (Lower)} Benin City, Edo State.
- WAEC, GCE and NECO(O-Levels),
CITIZENS COMPREHENSIVE COLLEGE Epe, Lagos State
- Primary School Leaving Certificate.
Science Foundation Nursery & Primary School Ketu, Lagos State
Trainings
Cisco Certified Network Associate
Undergoing training in Web Design
Microsoft Office
CompTIA A+
ITIL Foundation
Skills/competencies
Good leadership and proactive team playing ability
Effective communication skills with excellent human relations
Proper organizing and coordinating skills
Proficient and responsive writing/documenting
Result oriented and target driven
Confident
Ability to perform under pressure
Eye for details
Capacity to work long hours
Hobbies
Reading, watching movies, playing video games, travelling, listening to music.
Referees
MR IFEANYI NDUKWE
Mechanical/Project Engineer
Nigerian Petroleum Development Company--
MR HENRY MOLOKWU
MD Pedrocci services limited--
