MARK NIÑO
NERI
C U S T O M E R
S E R V I C E
SPECIALIZATIONS
Customer Service
Order Processing
eCommerce Management
Web Research
Shopify | Zendesk | Freshesk | Gorgias
Email Handling
CONTACT
INFORMATION
WORK EXPERIENCE
Eperformax Contact Centers and BPO | 2013 - 2016
CUSTOMER
SERVICE
ASSOCIATE
Purok 2, Cacao St.
I've worked as a Customer Service Associate at eBay NA
San Jose, Dulag, Leyte 6505
region. Assisted customers with product-related concerns
Philippines
such as returns, replacements, refunds, and credit
processing issues.
--
LinkedIn: mark-niño-neri-
Owner / Proprietor
ZI
-
SAM
INTERNET
CAFE
|
JANUARY
2015
TO
PRESENT
Prepares students to enhance their computer literacy
Computer programming and software installation
Computer Technician and Troubleshooting
EDUCATION
BACKGROUND
Networking | IP Management
Eastern Visayas State University
Dulag National High School
BACHELOR
COMPUTER
OF
SCIENCE
IN
INFOFATION
SCIENCE,
CLASS
OF
2009
TECHNOLOGY
Athlete of the year 2009
Computer Engineering
Computer Programming
Networking
With Honors
Best in Math
Fast leaner for Visual Basic and HTML
