Mark Luigi Babol

M|B MARK LUIGI BABOL VIRTUAL ASSISTANT Dasmariñas, Cavite Philippines -- I'm tech-savvy and an advanced-level computer user in cloud-based platforms and on-premise software applications. I have worked across a wide variety of industries, and I've supported entrepreneurs and C-suite executives alike. I provide exceptional lead generation support to scaling businesses and startups. Clients work with me because of my meticulous attention to detail, analytical and strategic thinking around structures and processes, organizational skills, resourcefulness, and careful approach to each interaction with decision makers. SKILLS WORK EXPERIENCE Data analytics Freelance Data Visualization Aug 2022 - Present Data Entry IT Specialist TaskUs Philippines, Imus, Cavite Jan 2020 - Present Content Moderator Graphic Design Administration Organizational Skills TaskUs Philippines, Imus, Cavite Jan 2020 - Present LANGUAGES Squadmates English Feb 2022 - Nov 2022 Filipino TOOLS SQL | P H Y T O N | G O OGLE DATA S T U D I O | SALES F O R C E | H U BSPOT | GOOG L E W O R K S P ACE | MICRO S O F T 3 6 5 | ADOBE CREAT I V E C L O U D | CANVA QA World (Freelance) Jan 2020 - Dec 2020 VIRTU A L A S S I S T A NT Manages Law Firm's emails. Data Entry using Drafting Software. EMAI L S U P P O R T S PECIALIST Resolved ad hoc customer questions, challenges and concerns relating to a product or service. Provides accurate and timely responses for inquiries coming through email and live chat support channels and provides support through known basic troubleshooting techniques. CONT E N T M O D E R ATOR Gained valuable experience in moderating contents uploaded to the platform and had a general knowledge of the platform used. Resilient to disturbing contents and not be affected by the context behind it. Able to adapt to changes to the platform and managed to transition smoothly to another project. LEAD G E N E R A T I ON SPECIALIST Conducts research for the target market and strategies for lead generation. Continuously search for the right people and businesses and setting up the connections through outbound marketing. Responsible for reaching out to prospects through different types of Social Media. Works with leads generated by the business’ other activities such as marketing campaigns, social media, advertising, customer referrals and help generate new ones. Responsible for qualifying leads. Create a marketing list of leads for the sales team. Collecting data, helping out with data interpretation, identifying issues in data sets, and creating reports on the results. ANAL Y S T High quality transcriptions and call analysis AWARDS Nov 2021 TASKUS LIZZY ' S F I N E S T AWARDEE Top 1 Email Support Core Value Awardee Sep 2021 TASKUS LIZZY ' S F I N E S T AWARDEE Top 1 Email Support