Mark Louie G. Cruz
21 Rodriguez Subd. I, Dampalit, Malabon City
Email:-Contact Number: -
OBJECTIVES:
To see myself working in a group oriented environment, an environment which helps
anyone improved more. To utilize, maximize and develop my skills well in order to share what knowledge I
have to my possible co-workers and to the company.
PERSONAL DATA:
Birthdate:
Birthplace:
Age:
Height:
Weight:
Gender:
Civil Status:
Religion:
January 15, 1995
Pangasinan
24 yrs. old
5’6
110 lbs.
Male
Single
Roman Catholic
EDUCATION:
High School:
Malabon National High School
Hulong Duhat, Malabon City
2007 – 2011
Elementary:
Dampalit Elementary School (Main)
Rodriguez Subd. Dampalit, Malabon City
2001 – 2007
SKILLS:
Oriented in Microsoft Office applications such as:
Microsoft Word
Microsoft Powerpoint
Microsoft Excel
Oriented in Adobe applications such as:
Adobe Photoshop
Adobe Illustrator
Capable of using Windows operating computers and can also manage records and files.
WORK EXPERIENCE:
August 2018 – December 2018
CONVERGYS – Sales Associate for AT&T Account, Retention Department
Eton Centris, Quezon City
Duties and Responsibilities
To save customers from cancelling account.
To provide solution to customers who wanted to reduce their bill.
To process upgrades of devices.
To annotate all the things done during the call.
October 2016 – January 2017
ALORICA - Customer Service Representative for Amazon Account
Makati City
Duties and Responsibilities
To assist Customers through phone.
To provide information needed by the customers such as tracking
information, unknown charges and etc.
To process either returns and refunds or replacements.
To annotate all the things done during the call.
August 2012 – August 2016
Assistant at Leojoy RTW Shop / Printing Shop
Hulong Duhat Market - Malabon City
Duties and responsibilities
To assist walk-in customers.
To present designs to customers.
To finish print jobs on time.
I hereby certify that the above information is true and correct to the best of my knowledge and belief.