MARK LESTER F. CAWICAAN
Mobile No:-
#14 ILAYA ST. BRGY. SAN JUAN BARAS, RIZAL PHILIPPINES
Email Address:-
JOB OBJECTIVE
To gain employment with a company or institution that offers me a consistently
positive atmosphere to learn and implement new technologies for the betterment
of the organization.
EDUCATIONAL ATTAINMENT
Tertiary:
Course:
University of Rizal System
Binangonan, Rizal-
Bachelor of Science in Information System
Secondary: Saint Joseph Parish School
Baras, Rizal
2005 - 2009
Primary:
Baras Elementary School
Baras, Rizal
1999 – 2005
SKILLS
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Microsoft Office
o Microsoft Office Word
o Microsoft Office Access
o Microsoft Office Excel
o Microsoft Office PowerPoint
Software and hardware, Anti-Virus, Maintenance, and Security
Basic Networking
Troubleshoot different computer problem
Knowledge using Sap analysis, AutoCAD, Lotus note, ICS, ICCBS,
Microsoft 365(outlook)
Dedicated and hardworking as team/ individual
Ability to work in a changing environment
Strong communication, technical and problem solving skills.
PROFESSIONAL EXPERIENCE
Export Staff
Air Power Int'l Express
August 1, 2017 – Present
• Daily processing of all Airfreight shipment
• Updating Airfreight shipment status
• Time to time updating client of their shipment
• Daily,Monthly reports and monitoring
• Assisting costumer inquiries and question
Field Technician
Delsan
January 17, 2016 – July 18, 2017
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Set up LAN network/Wi-Fi
Dealing with the costumer need and inquiries
Perform DEMO unit with our business client
Repair, configuration of different printer
o Fuji Xerox
o Epson
o Hewlett Packard
• Monthly PMS(Preventive Maintenance Service)
• Configuring different Operating System
o Windows 7,Windows 8
o Mac OS
Quality Assurance
GLOBE Telecom (Asticom Technology)
July 20, 2015 – December 30, 2015
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Extracting Report from raw and shared data
Auditing day to day transactions of Wire line from activators of
Order Management
Checking all subscribers transaction if correctly validated and
encoded in database.
Data matching of all submitted documents of subscriber if there are
discrepancies or fraud.
Verify all attached documents in database if all information needed
is correctly filled up.
Check all activators transaction if correctly tagged in database and
subscribers information are true and correct.
Re- checking of all audited transactions to assure Quality of
information and services.
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Replies to all dispute transaction by iOM via email.
Consolidate all dispute transactions every month.
Error rate report audit for transactions of our partners, VMO, etc.
Cascades all new project information to all vendor partners to
assure that they will provide high quality customer service to all
subscribers.
Transactions checked every day are as follows: SHP, Text connect,
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Selling Assistant
Sanford Marketing Corporation / Savemore Supermarket
May 20, 2014 –July 20, 2015
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Acquire basic skills of good merchandising and categorizing.
Assist the supervisor in monitoring the selling and warehouse area.
Give assistance to customer on their queries and basic needs.
Monitor work activities and set responsibilities of Stock Clerk and
Merchandisers.
Coordinate and organize stocks in the store.
Monitor implementation of promos, price change, fixed asset, supplies
and other projects for Selling.
Monitor refilling and forwarding of stocks at selling area.
Perform DA (Data Administrator) function.
Support management decisions, requirements and expectations.
Perform other related function as may assign from time to time
Costumer Service
I hereby certify that above information are true and correct in behalf of my
knowledge and belief.
MARK LESTER F. CAWICAAN
Applicant
