Mark Leo Villanueva

MARK LEO VILLANUEVA Student at Langara College, Vancouver, BC taking up Post degree diploma - Accounting Mobile # - E-mail ID:-Linkedin: Mark Leo Villanueva https://www.linkedin.com/in/mark-leo-villanueva-a-/ SKILLS SUMMARY 19 years experience in the field of banking and finance Positions/roles in previous jobs(bookkeeper/senior accountant/finance-business analyst/investment process specialist) Systems used in previous companies: QuickBooks, Oracle based systems(Finacle/SAP), docsafe, advent/moxy, screening systems for AML(Fircosoft or OWC, DowJones/Factiva, Orbis), FUGL(field unit general ledger) system Worked for Tanfeeth LLC which is a wholly owned subsidiary of ENBD (Emirates National Bank of Dubai) – ENBD is one of the top banks in UAE. Emirates NBD Bank PJSC is Dubai government-owned bank and is one of the largest banking groups in the Middle East in terms of assets. Currently an investment processing specialist(supervisor level) in Wealth Management Department of Emirates NBD. Support function of ENBD Group Compliance as Senior Compliance AML(anti-money laundering) analyst/investigator in monitoring and identifying illegitimate(suspicious financial activity) transactions effectively and efficiently by applying combination of sophisticated transaction monitoring tools Support function in Operations Processing Center of ENBD as account opening supervisor/checker in ensuring high quality/accuracy of customer information entered in bank systems for Account Opening/Account Maintenance/ E-Channels & IPP(Investment Products Processing eg. fixed deposits placements etc) Worked as accountant/finance & business analyst/bookkeeper in companies in UAE and local/international banks in the Philippines Work Experiences Summary Investment Processing Specialist/Analyst(Emirates NBD Bank, Dubai, UAE)-April 15, 2022 to Present Senior Compliance Specialist /Anti Money Laundering Analyst (Emirates NBD Bank, Dubai, UAE) -Aug 1, 2022 to April 14, 2022 Checker/Approver/Supervisor(Processing Specialist) (Emirates NBD Bank, Dubai, UAE) - December 22, 2008 to July 31, 2014 Bookkeeper/accountant in an events private company-IGF LLC(Jan 1, 2008 to Oct 31, 2008) Business Analyst-Citibank NA, Philippines -MIS Adjustments for Management Profitability Reporting Japan MIS Team, Financial Reporting Department(Feb 5, 2007 to October 31, 2007) Finance Analyst(associate)-Deutsche Knowledge Services (Makati, Philippines)A Wholly Owned Subsidiary of Deutsche Bank, doing Accounting for Fund Investments, Equity Managed Funds (London and HK entities) for Financial Accounting Services department(June 1, 2006 – Dec. 31, 2006) (Clearing Clerk/Teller/Customer Service Representative) @ Metropolitan Bank Trust & Company, Philippines Nov. 2, 2004 – May 27, 2006 Bookkeeper @ Land Bank of the Philippines (June 2003 – Oct. 2003) Education Background Bachelor of Science in Accountancy – Year 2003 Pamantasan ng Lungsod ng Manila (PLM) Dean’s Lister (SY 1999 – 2000 to 2000 – 2001)& Junior Philippine Institute of Accountants (JPIA) - PLM Chapter Work Experiences DETAILS: Investment Processing Specialist/Analyst-April 15, 2022 to March 24, 2023 Department: ENBD Wealth Management Team: Emirates Islamic(EI) Account Management/Due Diligence/Private Banking Operations General functions and responsibilities: 1. Document verification for existing and new account investment portfolios 2. Encoding of customer in information in Advent for remediation of existing and new account investment portfolios based on verified documents submitted like ISA(Investment Services Agreements, W8 Ben forms, Qualified Investor forms, CDD/KYC forms and customer valid IDs. 3. Mapping of accounts for recovery fees and coupon/dividend accounts. 4. Processing of closures/deactivation/activation of account portfolios. 5. End of daily reports via Advent. 6. Updating of client list via OMS(order management system). OMS is a platform used in placing investment trade orders. 7. Investment trades confirmation in OMS 8. FX confirmation for allocation of trades 9. CRM – Call back for trade order confirmation 10. Trade inputs via Moxy for products like bonds(XS), fund(LX), equity(eg. Amzn) based on broker types: retail, priority and PRB equity) which are Sharia compliant products as team is under Emirates Islamic division of the bank. 11. Custody fees monthly and quarterly collections via BPM 12. Investment new business report/file 13. Due Diligence (KYC AML) for existing and new to bank(NTB) customers(current/savings/call/portfolio account holders) for its Annual Reviews/Trigger Reviews/NTB Reviews. Senior Compliance Specialist /Anti Money Laundering Analyst-Aug 1, 2022 to April 14, 2022 Department: Tanfeeth-PCS TMU Team: TMU-Transaction Monitoring Unit Company: Tanfeeth LLC/Emirates NBD – Dubai, UAE General functions and responsibilities: 1. Review if alerts in based on Risk-Based due diligence system (ERASE) now Fiserv for customers of the bank covering all segments CBU, SME, Mass Retail, Priority Banking, Private Banking. 2. Closing alerts in system based on satisfactory review as a result of due diligence checks of customer’s transactions based on KYC profile as well as risk factors considered involving customer’s counterparties. 3. Creating cases for request for customer’s information for doubtful transactions that need clarification. Questions based on customer’s transactions are drafted and checked by level 2 compliance to be send to relationship managers based as per business segment. 4. Requesting CDD updates for customer’s whose KYC profile in bank records are beyond 1 year. 5. New customers and existing customers are checked if there are existing STR(suspicious transactions report) record as well as hits in world check system(fircosoft). 6. Direct Escalations done to level 2 compliance for further review/conclusion if customer has existing STR record if current transactions are in line with customer’s KYC profile and same pattern as previous reason for STR. In case of new pattern of transactions or not in line with KYC profile of customer, new request for information(RFI) to be created and referred back to relationship managers. 7. Public domain/internet searches also done for customers and its counterparties for profiling and adverse information that affects decision of alerts. 8. PEP(politically exposed person) checks also done for customer and its counterparties. If customer is found PEP in public domain and not tagged in bank system as PEP, request is being done for PEP review by level 2 compliance. 9. Ensure that alerts assigned in queue are reviewed and disposed off(closed) before close of business day. 10. Escalate or create cases for any non-disposed off alerts within agreed timelines. 11. Timely rectification of errors if any from QA(quality assurance L1/L2). Other extra responsibilities: Assisting team leader/manager with other AD HOC activities: Daily MI report for TMU(transaction monitoring unit) team cases created for RFI and cased directly escalated Checking of direct escalations of team members prior to assigning to level 2 compliance Updating of CDD central file in shared drive from all TMU members and sending to level 2 compliance for monthly requests to business. QA(quality assurance L1/L2) rectification of errors for self and in behalf of other team members. Assigning of alerts to team members based on allocation done by the team leader. Coaching of team members in decision making if alerts are for closure or for case creation in case of confusion and especially for new hired staff. Updating of daily IT issues/systems challenges in share drive/central file Checker/Approver/Supervisor(Processing Specialist)- December 22, 2008 to July 31, 2014 Department: OPC-Operations Processing Center(OPC) Team: Account Relationship Center(ARC)/ E-Channels & IPP(Investment Products Processing) Company: Tanfeeth LLC/Emirates NBD – Dubai, UAE Duties and Responsibilities Processing / Checking and verification of all the requests from Retail, Business Banking, and Corporate Clients (Personal and Priority). All transactions request of new accounts, additional accounts, joint accounts, company/corporate accounts, private banking priority customers, all maintenance change request of customer details. (PP/TL update, Balance certificate, audit letter, ref letter, memo pad, account suspension/unsuspension, lien account, account activation, conversion of accounts, name title change req, SI, kyc, crs, Online Banking, account closure, etc. Fixed deposits, sigcap capture, docsafe files, Checking all details of customer for KYC / CDD / FATCA /CRS and Compliance review, identify if PEP CM and AML issues/review history of clients. Complete analysis of transactional information to identify and prevent fraud risk, trends and potential wary activity. And to check all details provided by the clients are accurate under bank policies and procedures. Performed user acceptance testing for kyc applications and kyc remediation projects. Coordinate with senior managers. Communicate with business/RM’s for comfort/clarification of details of customers mention in KYC / CDD form. Respond by Email to all complaints raised by customers and fix the problems in a timely manner Follow up all the requests and give support to other teams as per their needs Handling rectifications/modifications sent by Service Management Team Checking and approving all the processed requests from branches. Ensuring the quality and accuracy of the customer details created by Data Entry processors. Providing an end-of-day report regarding the productivity on a daily basis. Tracking the Service Level Agreement (SLA) by making sure that all requests sent by branches are processed. Quality checking for all new accounts /existing accounts and maintenance request of customer being open from different segments; Personal Banking and Business Banking and corporate. respond to all emails forward by managers, branch, CRS team regarding all urgent cases and make sure it is process on time. To check all the transactions of all new / existing customers/history details transactions to avoid fraud cases and check personal information if customer has any background of illegal business or PEP - compliance review. Comply with the request of the corresponding bank enquiries within the stipulated time. Investigating all cases / errors from our team that the managers assign for such VIP clients. Keeping record and reports errors against my makers for all wrong transactions and data entry. Process / Productivity / Service Doing allocation for all the staff in my unit. Day off / shifting / annual leave / record of absence and USL / emergency leave / allocating maker and checker team up for the day /monthly records of the staff availability and time records for overtime etc. Doing Huddle board for the team meeting /discussion every morning. Pulling out the reports every morning from the system to keep records of the productivity of every staffs and as a team. And distribute whatever in the que and to make sure prioritize urgent cases and for VIP Clients. Assist and supports all makers(subordinates staffs) for any work process/IT realated issues. Coordinate with CRM team regarding customer complains. Make sure to resolve ASAP. Preparing / checking customer certificates such as Balance Certificate and Audit Confirmation Do set-ups(standing instructions) regarding the account as per customer request as per bank procedures Set up Transfer Funds like salary transfer, personal remittance, charity funds as per the Central Bank policy Review the documents sent by the client and do the necessary procedures for the maintenance of the account Providing approval for all certificates such as but not limited to Balance Certificate, Audit Confirmation, Capital Letter and Reference Letter Igual Gulf Fireworks LLC (Abu Dhabi, UAE) Accounts Senior Accountant General Accounting January 1, 2008 to October 22, 2008 Specific Functions and Responsibilities Petty cash custodian Preparation of weekly cash position reports Preparation of monthly financial statements (Profit and loss, Balance sheet and cash flow) Preparation of quarterly management reports(budgeting, projected profit and loss and cash flow statements) Monthly payroll accounting Citibank N.A. (Makati, Philippines) Citibank Business Services - Asia Financial Reporting Operations - Asia Business Analyst MIS Adjustments for Management Profitability Reporting (Japan MIS) Feb 5, 2007 to October 31, 2007 Specific Functions and Responsibilities: Production Support Establish controls and schedules over production process Process and verify MIS (Management Information System) Adjustments. Process batch jobs to update database Submit data to corporate and sector systems based on agreed upon schedules. Reconciliation with Corporate and Sector Systems Preparation of monthly Japan MIS adjustments Metrics. Preparation of Japan Citibank Business Services-Financial Reporting Operations' monthly cycle calendar. Headcount process/reporting EUC(End User Computing-SOX Compliant) Testing for FRO Asia - part of RCSA(Risk Control Self-Assessment) Program Process Improvements Track and publish relevant Financial Reporting Operations' processes. Work with countries and Technology to develop plans for process improvements. Track and execution of these plans. Provide platform to share best practices Work with CBS FRO group to improve global and corporate processes. Maintenance and Standardization Corporate driven changes are implemented globally Verify global table updates Country changes relating to the above are executed by the CBS FRO Japan team with CFC signoffs. CFC initiated changes are reviewed to ensure it meets Smart processes standards. Deutsche Knowledge Services (Makati, Philippines) A Wholly Owned Subsidiary of Deutsche Bank Financial Accounting Services Associate Financial Analyst Equity Managed Funds (London and HK entities) Accounting for Fund Investments June 1, 2006 – Dec. 31, 2006 Specific Functions and Responsibilities: Equity Managed Funds Processes: Preparation of database (fund portfolio balances) out of an MS access program(Precis) Preparation of Worksheets to produce upload files(CSV) for seven London entities in GGL CAR System(Global General Ledger consolidation and Reconciliation) Preparation of Automated and Manual Journal entries (for investment fund). These adjustments are uploaded via SAP. Final release of financial statements (Balance sheet and income statement) via GGL CAR. Downloading of Financial Statements via GGL CAR forsubstantiation of all accounts of 7 London business entities. Hongkong Entities processes: Produce journal entities (accruals). Produce trial balances Preparation of upload files (csv) via GGL car out of worksheets from trial balances created. Final release and download financial statements via GGL Car. Substantiation/variance analysis using Essbase hyperion Metropolitan Bank and Trust Company (Bulacan, Philippines) Customer Service Representative (Clearing Clerk/Teller) Nov. 2, 2004 – May 27, 2006 Specific Functions and Responsibilities: Processing of outward local checks. Encoding of physical checks Signature verification Verification of check details Reconciliation of outward/outgoing checks versus branch totals (ON-US, LOCAL and REGIONAL checks) processing of return checks(local and regional return check) Preparation of bank statements (personal and commercial current accounts) Perform tellering functions Posting of branch transactions: Cash/Check deposits(signature and document verification) Payment of utilities (bills, water, electricity etc...) Posting of remittances Cash withdrawal/check encashment EBT(exchange bought ticket) for purchase and selling of Dollars(US$) SSS(Social Security System) payments Perform actual cash count versus branch records(system) Accounting of all media (transaction documents) and perform reconciliation versus branch records (system) Land Bank of the Philippines (Quezon City, Philippines) West Triangle Accounting Center Bookkeeper June 2003 – Oct. 2003 Specific Functions and Responsibilities: Document verification (completeness, accuracy and validity) Journalizing entries(branch transactions via FUGL-Field Unit General Ledger system) Produce trial balances via FUGL system Produce weekly consolidated trial balances. Produce monthly consolidated trial balances Call backing of checks for validity and system reconciliation Preparation monthly bank statements(personal and commercial current accounts) Internship Land Bank of the Philippines(June 27 to July 26,- hours Sta. Maria, Bulacan Branch Accounting and New Accounts Division Specific Functions and Responsibilities: Assists in processing of new accounts (savings and current) Preparation of official receipts for Bureau of Internal Revenue (BIR) / Social Security System payments (SSS) Encoding of SSS payment Dollar deposits' accounting for serial numbers Skills Knowledge in Computer Applications: MS Word, Excel, PowerPoint & Internet Strong knowledge in use of Oracle based systems (Finacle), AML Erase(FCRM), Seibel CRM, Fircosoft (online watch list/ blacklist checks), Quickbooks, FUGL-field unit general ledger system. Good communications skills and a good team player Detailed oriented, organized and has ability to think outside the box Awards & Recognitions Best Mentor Award - Tanfeeth TMU Compliance Mentor-Mentee Program – Feb 2017 Ambassador individual award - Recognition in commitment to living Tanfeeth values, above and beyond the scope of role and in a way that provides inspiration to those around - Q3 2016-Tanfeeth TMU Compliance. Extra miler award- Tanfeeth Operations Processing Unit – Aug 2013 Top Performer - ENBD Operations and Processing Department – Dec 2009 and Aug 2010 Latest Trainings completed: Identifying Red Flags Using Financial Statements (July 6, 2021) certified by EIBFS(Emirates Institute for Banking and Financial Studies), UAE Introduction to Financial Crimes (March 3, 2021) certified by EIBFS(Emirates Institute for Banking and Financial Studies), UAE Introduction to AML and Counter Terrorist Financing (March 13, 2021) certified by Tanfeeth Academy, UAE Group Sanctions Annual Refresher (January 10, 2021) certified by Tanfeeth Academy, UAE Personal Information Date of Birth: January 4, 1983 Passport Number: P-B Languages: Tagalog & English