PROFILE
My work background includes customer service, technical
support and telemarketing within call center.Previously, I’ve
worked with the BPO Industry in the Philippines as a
Technical support and as a Customer service representative.
My role was to assist consumers of their internet issues
providing troubleshooting steps on the phone, scheduling a
technician repair if necessary and up sell our client’s services.
In addition to this, I was also a part of Elite sales force of our
campaign and been recognized as one of the top seller in the
group.
WORK EXPERIENCE
MARK
LACSON
VIRTUAL ASSISTANT
CONTACT-
Technical Support Representative
Concentrix Bacolod
April 2018 to March 2022
Owner / Manager
Bully Pit Stop Cafe
April 2015 to October 2017
Technical Support Representative
Transcom Bacolod
July 2009 to February 2015
Customer Service Representative
Teletech Ilo-Ilo
June 2008 to June 2009
SKYPE LIVE:MARKLACSON01
EMAIL :-BACOLOD CITY PHIL.
EDUCATION
West Negros University
Bachelor of Science in Commerce
Major in Business Management
2000 to 2008
SKILLS AND TRAINING
I also bring to the table my experience with Social Media
Management, MS Office applications, Google Drive, Web
research which is essential for any role. I have a positive
attitude, I can adapt to change very well, and I am willing
to learn new things that are not on my skill set to get the
job done.
