Mark Kristoffer Roxas

MARK KRISTOFFER ESPINA ROXAS Ph.4 Blk. 94 Lot 13 Bulihan Silang, Cavite Contact No- Email Address:- OBJECTIVE: Obtain a position as a team-player in a people-oriented organization where I can maximize my customer-service experience in a challenging environment to achieve the corporate goals. WORK EXPERIENCES: LAWN LOVE Sales Representative Apr 2018- July 2018 Job Description: Set up a lawn care schedule for customers. CHANGE3 B2B Lead Generation Specialist Jan 2018- Mar 2018 Job Description: Cold call IT specialist for a specific company and offer them IT services. IBM BUSINESS SERVICES Technical/ Customer Support Representative Nuvali Sta Rosa Laguna June 22 2013- April 2016 Job Description: Help customers with their IBM products. We also schedule repair for IBM products. e-PLDT VENTUS Customer Service Representative Fort Bonifacio , Taguig City October 2008 – January 2009 Job Description: Handled billing and technical issues. PERSONAL DISCRIPTION: Born on the 25th day of December 1986 at Makati City , 31 years of age and married. Have a strong personality and skills in decision making. Able to handle different kind of situation. Can work under pressure with or without close supervision. Have good communication skills towards the customer. EDUCATIONAL BACKGROUND: BS NURSING University of Perpetual Help GMA S.Y 2004 - 2008 HIGH SCHOOL DIPLOMA Eulogio “Amang” Rodriguez Institute of Science and Technology S.Y 1999 - 2003 CHARACTER REFERENCES: JONATHAN MEDALLA Customer Service Representative PLDT Bon- GERALD PASTOR Customer Service Representative Sitel Philippines - MAYETTE G. JULONGBAYAN Customer Service Representative Citibank - I hereby certify that the above information were true and correct. MARK KRISTOFFER ESPINA ROXAS Applicant