MARK KENNETH C. LOPEZ
25 G. Fernando St., Malanday, Marikina City
Mobile: -
Email:-
CAREER OBJECTIVE
To be able to work in an organization where my potentials are challenged and hard work is rewarded.
EDUCATIONAL BACKGROUND
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Information Technology
AMA Computer College, Cainta Rizal
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Civil Engineering
Mapua Institute of Technology, Intramuros Manila
-st-4th Year High School
Marist School, Marikina City
Varsity Player, Basketball
WORK EXPERIENCE
July 2015 – November 2016
Stellar Philippines
Jetstar Airways
Eastwood, E Rodriguez Jr Avenue, Quezon City
Assists airline passengers on queries regarding flights, reservations and tickets.
Assists passengers on updating their flight reservations and providing immediate solutions on cancelled and delayed flights.
March 2010 – September 2014
APAC Customer Service Inc/ Expert Global Solutions
Sirius XM Satellite Radio
Araneta Center Cubao, Quezon City
Sells SiriusXM Satellite Radio with subscription to customers.
Resolves customer query regarding their satellite radio.
September 2008-October 2009
Operations Associate, HSBC UK
HSBC Inc., Ortigas Center, Pasig City
Resolves customer query with their HSBC credit card.
Transfers customer’s outstanding balance from other credit cards to their HSBC account.
Offers and sells different HSBC services to account holders.
Activates customer’s HSBC credit card.
May 2007-June 2008
Customer Service Representative, JP Morgan Chase Bank
ICT, Marikina City
Acquires new credit card accounts.
Transfers outstanding balance for customers.
September 2005-March 2007
Sales Agent, Dell Spare Parts
Ambergris Solutions, Pasig City
Sells Dell products, spare parts and accessories.
Assists and attends to customer needs.
July 2004-August 2005
Dental Assistant
Westcoast Dental, San Lorenzo California
Handles phone calls.
Helps in making dentures.
Delivers dentures to different dental clinics.
March 2003-June 2004
Manager/Supervisor
M.D. Lopez Construction
Facilitates in the construction and completion of projects.
Supervises a pool of over 200 employees.
Oversees all aspects of the company’s operations.
SKILLS
Computer Literate
MS Office (Word, Excel, Powerpoint, etc.)
Non-professional Driver
PERSONAL DATA
Sex: Male
Age: 34
Date of Birth: June 18, 1982
Religion: Roman Catholic
Languages Spoken: Filipino, English
References shall be provided upon request.