Mark Kenneth C. Lopez

MARK KENNETH C. LOPEZ 25 G. Fernando St., Malanday, Marikina City Mobile: - Email:- CAREER OBJECTIVE To be able to work in an organization where my potentials are challenged and hard work is rewarded. EDUCATIONAL BACKGROUND - Information Technology AMA Computer College, Cainta Rizal - Civil Engineering Mapua Institute of Technology, Intramuros Manila -st-4th Year High School Marist School, Marikina City Varsity Player, Basketball WORK EXPERIENCE July 2015 – November 2016 Stellar Philippines Jetstar Airways Eastwood, E Rodriguez Jr Avenue, Quezon City Assists airline passengers on queries regarding flights, reservations and tickets. Assists passengers on updating their flight reservations and providing immediate solutions on cancelled and delayed flights. March 2010 – September 2014 APAC Customer Service Inc/ Expert Global Solutions Sirius XM Satellite Radio Araneta Center Cubao, Quezon City Sells SiriusXM Satellite Radio with subscription to customers. Resolves customer query regarding their satellite radio. September 2008-October 2009 Operations Associate, HSBC UK HSBC Inc., Ortigas Center, Pasig City Resolves customer query with their HSBC credit card. Transfers customer’s outstanding balance from other credit cards to their HSBC account. Offers and sells different HSBC services to account holders. Activates customer’s HSBC credit card. May 2007-June 2008 Customer Service Representative, JP Morgan Chase Bank ICT, Marikina City Acquires new credit card accounts. Transfers outstanding balance for customers. September 2005-March 2007 Sales Agent, Dell Spare Parts Ambergris Solutions, Pasig City Sells Dell products, spare parts and accessories. Assists and attends to customer needs. July 2004-August 2005 Dental Assistant Westcoast Dental, San Lorenzo California Handles phone calls. Helps in making dentures. Delivers dentures to different dental clinics. March 2003-June 2004 Manager/Supervisor M.D. Lopez Construction Facilitates in the construction and completion of projects. Supervises a pool of over 200 employees. Oversees all aspects of the company’s operations. SKILLS Computer Literate MS Office (Word, Excel, Powerpoint, etc.) Non-professional Driver PERSONAL DATA Sex: Male Age: 34 Date of Birth: June 18, 1982 Religion: Roman Catholic Languages Spoken: Filipino, English References shall be provided upon request.