Mark Kariuki

CURRICULUM VITAE Name: Email: Cell: PERSONAL DETAILS Mark Kariuki Waigwe-- Gender: Age: Nationality: Languages: Male 29 Kenyan English and Kiswahili I am an individual who is passionate about working on and solving social issues. I pride myself Skills on finding solutions to any tasks that are assigned to me that may require out-of-the-box thinking. I am a hard worker and a great team player. I am also able to work well alone and with minimal supervision and I take responsibility for my own ongoing professional development. EDUCATION Keyhole Software certification 2020 Bachelor of Science in Public Health [2015 Jan- 2021 BACKGROUND November) Jomo Kenyatta University of Agriculture and technology WORK Academia-Research.com/ Legal proof transcription services / Rev.com/ writershub.com EXPERIENCE May 2020 to present. Academia research (Jan 2022) • Online writing services: academic work, drafting of emails for companies, SEO content writing. • Data entry (MS Excel, MS Word, MS Access). Legal proof transcription services- (November 2021) • Transcription of clients’ recordings. • Records keeping and managing of Google sheets documents for payment and work assigned to transcribers. • Adding new files to be worked on Google drive. Rev.com and writershub.com- (May 2021) • Transcribing and captioning of audio and video respectively for Rev.com • Search engine optimized (SEO) content writer • Academic writing for Academia-research.com and writershub.com Safaricom (www.safaricom.co.ke) March 12th 2018-april 24th 2020 Designation; Customer service Agent/ Transcriber. • Assist customers in their queries and concerns that pertain to products and services offered by the company. • Conduct follow-ups to ascertain whether those solutions offered towards solving problems are effective. • Transcribe calls that are received before they are archived. Jan 9th, 2017 – December 6th, Thika Level 5 Hospital 2017. Designation; Public Health officer Attaché • Inspection of areas within the hospital of wanting and non-compliance with health and safety and suggesting remediation measures • Residential apartments inspection to ascertain compliance to disposal of wastewater. • Inspection of food eateries for compliance with provisions of the Public Health Act-CAP 242 of the Kenya laws. • Subcounty liquid and solid waste disposal and sewer treatment. • Water and Sanitation Health (WASH) within the community around the hospital. Jan 18th 2016 – Nov28th, 2016 Kahawa West Health Centre Designation; Public Health Attaché • Child and health nutrition. Assigned in the identification of child malnutrition through taking Middle upper arm circumference measurements (MUAC), and underweight. • TB treatment and follow-up on patient’s treatment. • HIV Rapid diagnostic, counseling, and issuance of medication for those registered. • Doing Inspection within the Roysambu sub-county community on apartment compliance with waste disposal and addressing complaints. • Collecting and compilation of vaccination, tuberculosis treatment, and incidence data. • Writing of weekly reports on activities undertaken in a week that regards public health measures. Outsource to Africa Transcription Services Sept 3rd, 2012 –Nov 21st, 2014 Designation; Administrative Services officer. • Managing customer queries with regards to work done and quality of work. • Assigning work to transcribers in the company. • Compile worker's earnings and payment of statutory deductions before posting their salaries to respective banks • Proofreading and editing of customers’ documents that raise quality issues. Pieces Cybercafé Jan 9 th , 2012 – 27 th Aug, 2012 Designation; Cybercafé attendant. • Typesetting • Assisting customers while browsing. • Photocopying, printing, and scanning documents Data entry and research, Microsoft applications, Google Drive, and Google sheets. Other competencies Audio and video transcription SEO content writing. Keyhole analysis of the performance of the company’s marketing campaigns on social media Proofreading. I have a strong internet connection, a noise-canceling headset with a microphone, a quality camera, and a HP EliteBook 745 G3, AMD PRO-A 10-8700B R6, 8GB Ram, 256 SSD ROM with 500GB external storage that enables me to work remotely and be available at all time during work.