My name is Mark Julian, 29 years old I've work in a business process outsourcing for 5 years and 2 years as a home based specialist which is generally getting leads. I am skilled when it comes to customer service and also as technical support. Most of our customer is based in US which is really a good advantage applying for this job. I am well oriented about the culture of americans and how to handle them even if they are irate. Looking forward to be part of the company