MARK JOHN I. MORADA, ECE
Mobile: -
Email:- Address: 097-A Andrea Ave. Dona Andrea 2 Village, Panapaan V, Bacoor City
A technical specialist with five years of experience in providing implementation and support for
different varieties of network technologies; excellent in overseeing complex network infrastructure
focused on performance optimization and efficiency.
PROFESSIONAL HIGHLIGHTS
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Cisco Routing and Switching
Cisco ASA Firewall
Cisco Meraki
Palo Alto Next Generation Firewall
Fortigate Firewall
Monitoring Tools such as
Solarwinds, Riverbed, Netscout
and Wireshark
Riverbed WAN Optimizer and SD-WAN
Riverbed Wireless – Xirrus Access
Points and Controller
Windows Servers
Linux servers such as CentOS, RedHat
(RHEL), & Ubuntu
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Virtual platform such as VMware
SQL Databases
BGP, EIGRP and OSPF
TCP/IP Protocols
LAN and WAN
Troubleshooting Skills
Customer Service
Team Management
Project Management
Strong Planning Skills
WORK EXPERIENCE
System Engineer
Senior System Engineer
Technical Specialist
Trends and Technologies, Inc.
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April 2016 – December 2017
December 2017 – June 2018
June 2018 – Present
Install and support wide range of network equipment such as the technologies mentioned in
professional highlights section.
Assess and analyze technical programs and products used by the client and the company.
Provide technical support for programs and applications to both customers and other staff
members within the company.
Perform Preventive Maintenance on the client’s equipment.
Handle and supervise ticket escalations.
Manage and oversee support and implementation tickets.
Manage team schedules.
Train customers and company staff on apps and products, advising them on the best practices
for using technical applications and programs.
CERTIFICATIONS
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PRC - Licensed Electronics Engineer
Cisco Certified Network Associate – Routing and Switching
Cisco Certified Network Professional – Routing and Switching
Riverbed Certified Solutions Associate - WAN Optimization
Riverbed Certified Professional Engineer Associate – Network & Infrastructure Visibility
SolarWinds Certified Professional – Network Performance Monitor
SolarWinds Certified Professional – Netflow Traffic Analyzer
SolarWinds Certified Professional – Architecture and Design
Check Point CloudGuard IaaS Public Cloud Administrator – CCCGI
Fortinet Network Security Associate – NSE1-3
Palo Alto Networks Accredited Systems Engineer (PSE) – Platform and Data Center Associate
Palo Alto Networks Certified Network Security Engineer – PCNSE
Cisco Certified Specialist - Enterprise Advanced Infrastructure Implementation
Cisco Certified Network Professional - Enterprise
PROJECTS WORKED
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Abratique & Associates Philippines, Inc. - SolarWinds Implementation
Unilab, Inc. - SolarWinds HA Implementation
Philippines Veterans Bank - Netscout Implementation (HO Site)
Asian Development Bank - Riverbed WAN Optimization Implementation (Branch and HO)
Bank of Commerce - Riverbed WAN Optimization Implementation (HO and DR Site)
JG Summit - Riverbed WAN Optimization Implementation (HO and Vietnam Site)
Star Cruises - Riverbed WAN Optimization Implementation (HO Site)
Negros Women for Tomorrow Foundation, Inc. - Riverbed SDWAN Implementation (Branches)
Tupperware Philippines, Inc - Riverbed SDWAN Implementation (HO & Branches)
Pasig City Hall - Palo Alto Next Generation Firewall Implementation (HO & Branches)
UnionBank of the Philippines - Palo Alto Next Generation Firewall (HO and DR Site)
UnionBank of the Philippines Cebu Site - Palo Alto Next Generation Firewall
Trends and Technologies, Inc – Network Modernization Project (HO and DR)
CHARACTER REFERENCES
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Engr. Azel Kay Carlos
Technical Support Engineer, SolarWinds Philippines-
Paul Martin Prado
Network Operations, TPICAP-
Mark Edward Maninang
Security Administrator - UnionBank-
