Mark John D. Luna

family man with 3 kids.

Graduated with a bachelor of science in nursing.

Been working in a BPO industry since 2008 as a customer service and by 2012 until 2020 as real time analysis to different companies, and by 2020 until 2021 promoted as scheduling analysis under workforece management.

using different tool like verint, excel, ms outlook, powerpoint or ms word.

Punctual, respectful, honest, passionate, compassionate, hard working, cooperative, problem solver, friendly, , willing to learn to gain additional knowledge and always ask or confirm questions to full understand the situations.

currently looking for a part-time job.

love to have work-life balance to have time with family.

Hobbies: love to cook, play basketball, play video games console, mobile games, or pc games, browse to the internet, watch movies and love to collect toy figures anime/ marvel or DC figures.