Mark Jerwin N. Nicolas
#2 Saint Martin St. Maria Corazon,
Brgy. Cupang,Antipolo City
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WORK EXPERIENCE
January 2020 – June 2020
OutForce BPO – Akolade
– Lead Generation Specialist / Database Administrator
- Collecting Leads depending on the campaign/project
- Harvest contact information (email, phone#, titles, etc.) via LinkedIn (SalesNavigator).
- Keep data up to date (verify and update contact information) HubSpot CRM.
- Cold calling to verify leads/contact information
Use 3rd party tools like Hunter.io, Snov.io, SalesQL and MailTester and other free online aids to verify Leads/Contact information.
July 2015 – January 2020
Sourcefit Philippines, Inc. - Innovative Media Network
– S.E.O Services
– Research Associate III
- Evaluates websites for relevancy and finding contacts that would be relevant to the campaign/project.
- Interpreting and comprehending marketing requests from client and finding relevant leads.
- Apply quantitative and qualitative techniques to interpret the information and produce substantiated recommendations.
– Research Q.A Team (Internal)
– Web Content Consultation
– Website Q.A
- Checking of Website functions, User Interface, HTML (Codes and Hyperlink errors)
EDUCATIONAL BACKGROUND
2010 – 2014BS in Information Technology
Our Lady of Fatima University
Antipolo City
-BS in Nursing
Our Lady of Fatima University
Antipolo City
-Mayamot National High School
Antipolo City
-SSS Village Elementary School
Marikina City
SKILLS
Knowledge on Computer and IT field.
Computer Troubleshooting (Hardware and software)
Hardware Assembly, Hardware Installation, and Hardware Troubleshooting
Software/Application Installation, Updating Windows, and Software Troubleshooting
Network Troubleshooting (basic), Network Management and Network Cabling.
Database: (MS Access, MySQL, MS SQL Server 2005/2008/2012)
Skills in web development and other programming language (PHP, HTML, Visual Basic)
Microsoft Office (Microsoft Word, PowerPoint, Access, Excel(vookup,hlookup,pivot), Visio)
Basic skills in (AUTOCAD, ADOBE Photoshop, Crystal Report, Assembly Language)
Operating System - Windows 7,8,10 Vista, XP, 2000,1998
Experience using ASANA
Experience using Slack
SEO knowledge/idea
Experience using HubSpot
Experience using Google Spreadsheet
Others*
Has proper communication and listening skills.
Can work under pressure.
REFERENCES
Switjim Punzalan
Team Leader
OutForce BPO - Akolade-
Brian Mendoza
Team Leader
Innovative Media Network-
Oscar Melencio Jr.
Research Consultant
Innovative Media Network-
