Mark Francis Laplana

Mark Francis Laplana Virtual Assistant / B2B / B2C / Sales Manager Contact Skype ID - mrklpln1221 WhatsApp No: +639 Four 5 Four 738 Four 62 Markfrancislaplana21@gmail Education Bachelor of Business Management Batch Year: 2011 – 2015 Objective To secure a challenging position in reputable organizations, businesses and companies for me to utilize my skills, while making a significant contribution, effort and values to bring success to the company. And ultimately increasing their net profit while lowering their labor cost. Experience Date from: February 2020 – Currently working • Job Title: Business Development Representative (BDR) / Freelancing • Position: Cold Caller / Inside Sales Associates / Acquisition Manager / Client Retention Manager / • Company: Upwork.com Date from: February 2017 – 2019 • Job Title: Customer Service Representative / Manager • Position: Cold Caller / Team Lead / Acquisition Manager / Client Retention Manager • Company: AM Virtual Sourcing International • Contact Number: - Key Skills Sales and Marketing Project Management Lead Generation Processes Communication I develop a relationship between a large customer base and the product / services our company sells. My salesperson addresses the specific needs of the customers, and provides a solution tailored to their requirements. Leadership I Managed a team of callers as we ensure to provide a quality service through Outbound call potential homeowners who had no prior contact with sales persons. Ensuring sales with our company. Demonstrates a vital role by scheduling appointments and meetings as necessary. Answers questions from our clients, service knowledge readily available to salespeople through various resources. Developing marketing opportunities and planning and implementing new sales plans for staff that will perform, execute the duties to meet the company's operations goals. References • Rodessa Mayor • General Manager / Site Director • Contact Number:-