Mark Enric R. Cadeliña, Ph.D., PMP
SAFe, CTFL, PSM I
Unit 103-D Raya Garden Condominiums, Brgy. Merville,
West Service Road, Paranaque City 1700, Philippines
Tel. (Mobile): - (Home): -
Email:-
Professional Profile
A highly competent, certified Project Management Professional (PMP), results-driven Program / Senior Project
Manager combining PhD and MSc studies in Technology and Management with more than 13 years of experience
driving exceptional service and business superiority. A strong collaborator, adept at effectively assembling and
managing high caliber multi-disciplinary and multi-cultural teams, and harnessing technology to achieve higher
levels of business performance. He possesses excellent interpersonal skills with the ability to build and maintain
strong rapport with key stakeholders and multinational clients influencing critical business decisions. He is a
reliable and ethical worker with a vivid understanding of what connects an organization to its clients. Exceeds
typical expectations in any role undertaken and he is dedicated and passionate about his work and focused on
service excellence.
Objective
Currently exploring job opportunities managing large-scale challenging projects; a role which requires a high level
of rigor, drive, and initiative with the aim of making a significant contribution towards achieving the business
objectives through the implementation of strategic methodologies, technologies, and standards.
Key Skills and Expertise
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Program/Project Management
Risk Assessment & Management
Quality Assurance & Testing
Business Analysis
Change Management
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Strong Business Acumen
Applications Maintenance Support
Leadership and Teambuilding
Resource Management
Lead Onshore and Offshore Teams
Technology Skills
MS Project, MS Visio, Netsuite, OpenAir, HP QC, CLM, Oracle Forms/Reports, UNIX, Mainframe, Core Java, SQL,
TOAD, Waterfall and Agile, JIRA Software/Confluence, Zeplin, PVCS Version Manager, Ingenico/VeriFone POS
Terminals, Clarity, OpenAir (Netsuite)
Education and Qualifications
PhD
MSc
BSc
Diploma
Doctor of Philosophy in Technology Management
- Technological University of the Philippines, Manila
Master of Information Technology
- Technological University of the Philippines, Manila
Bachelor of Science in Computer Engineering
- AMA Computer College - Baguio
Diploma in Applied Project Management
- Ateneo De Manila University - Graduate School of Business
(2019)
(2014)
(2006)
(2015)
Further Professional Development
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Certified Project Management Professional (PMP)
Scaled Agile Framework (SAFe) Training – Certified SAFe 4 Agilist
Agile Scrum Practitioner / Agile Scrum Master Training – Professional Scrum Master I (PSM I)
Certified Testing Foundation Level (CTFL)
Trained for CMMI and Lean Six Sigma (Green Belt)
CAREER
SUMMARY
September 2019 to Present
DIRECTOR – ADVISORY SERVICES / AGILE COACH (GLOBE TELCO.)
9 months
SGV & Co., Ayala Avenue, Makati City, Philippines
• Work on multiple projects concurrently, monitor activity, progress and time related to project development.
• Work with the Delivery Leadership in planning for delivery of projects and periodic reporting.
• Implement processes, practices and tools that will allow for multiple paths of delivery.
• Coach and mentor the organization to facilitate adoption and maturity.
September 2018 to October 2019
TECHNICAL PROJECT MANAGER / SENIOR PROJECT MANAGER
1 year and 2 months
Oracle Netsuite, Ayala Avenue, Makati City, Philippines
• Managing the delivery of the Netsuite implementation.
• Driving the delivery of Netsuite’s Professional Services engagements according to the agreed upon scope,
time and budget while ensuring the highest degree of customer satisfaction.
• Tracking and communicating the progress of projects, and ensuring the quality delivery of implementation.
• Plans customer-specific engagements, manage development and completion of any adhoc business
requirements including the signoff process, manage the execution of deliverables while controlling scope,
execute the change management process when needed, and ensure timely resolution of discrepancies and
project roadblocks.
December 2017 to September 2018
REGIONAL PROGRAM / PROJECT MANAGER
10 months
AXA IT Shared Services Center, Ayala Avenue, Makati City, Philippines
• Supervises teams of project management resources/ teams assigned to the project.
• Define, scope, initiate and manage IT projects ensuring their successful and timely delivery.
• Develop Work Breakdown Structure (WBS) to ensure effective resource planning and allocation for project.
• Manage multiple applications/projects under IT Refresh Program.
• Work closely with Project Financial Analysts to track project cost against budget.
• Establish appropriate project governance – including Project Steering Committees.
• Chair and facilitate project status/ design meetings to ensure that all issues are addressed during meetings.
• Manage external vendors and the technical team to ensure the project is on track
April 2017 to December 2017
PROJECT MANAGER / SCRUM MASTER (GOSPCE)
9 months
ALTUS Digital Capital, Paseo De Roxas, Makati City, Philippines
• Leads the business process and coordinating the end-to-end development of digital products.
• Ensures Technical/Development teams, UI/UX designers, Product and QA teams, Business
Development/Sales/Marketing teams and outside partners are properly coordinated and managed to
deadlines, budget, work output and quality requirements and to project completion end-to-end.
• Ensures all projects assigned are managed and tracked to budget and time requirements, reporting status
and risks, and elevating all issues along with proposing and implementing risk mitigation plans and budget.
• Assist the Sales/Marketing/Business Development teams in pre-project business planning.
• Work cross-functionally, both internally and externally, with all stakeholders as it relates to any project
assigned to ensure successful completion of the project.
March 2016 to May 2017
IT PROJECT MANAGER / SCRUM MASTER
1 year and 2 months
CPDone Pty. Ltd., Bonifacio Global Taguig City, Philippines
• Manages all capital projects and ensures successful delivery of the projects which include determining
project scope and timelines, tracking project progress and measuring outcomes.
• Collaborates day-to-day communication with all internal and external departments, primarily with the
Development team, IT Operations, QA team, System/Business Analysts, and other stakeholders.
• Creates Project Management Plan, Project Charter, and Statement of Work (SOWs) clearly detailing project
requirements, services, activities, deliverables, timing/scheduling, and pricing/budget.
• Provides program and project status reports to the project team and company.
• Develop, communicate, and implement program/project risk/issue management plans and strategies.
• Drive end-to-end project execution per the defined program plan.
• Holding weekly internal and external meetings on progress.
• Ensures effective quality control processes are in place to monitor deliverables produced.
November 2012 to March 2016
SENIOR IT CONSULTANT / SCRUM MASTER (ELAVON)
3 years and 4 months
RCG IT Philippines Inc., Makati City, Philippines
• Manages project delivery by creating and exceeding project baseline and managing risks and issues.
• Manages scope, mitigate risk, and facilitate change management across multiple large-scale projects.
• Ensures all transition deliverables are complete, on time and of high quality.
• Acts as Project Lead/Manager and acting as single point of contact (POC) for all communications between
client Elavon and multiple associated agents such as Visa, MasterCard, AMEX, Diners Club and Discover.
• Facilitates weekly internal and external meetings to ensure all parties are up-to-date
• Mentor staffs ensuring milestones are achieved within agreed timelines and budgetary constraints.
• Conducts regular impact analysis to assess the consequences of the project deliverables on other sections of
the business.
October 2011 to November 2012 ASSOCIATE PROJECT LEAD – CLAIMS QUALITY ASSURANCE
1 year and 1 month
United Health Group Global Services, Taguig City, Philippines
• Develop Project Charter and project management plans that identify key issues, approaches, and
performance metrics
• Maintain communication with project stakeholders and manage expectations.
• Coordinates with onshore and offshore teams (Quality Assurance, Dev Team, BA’s, Project Managers)
• Lead Test Management team throughout all phases of the test management process.
• Mentored and coached team members in methodologies, documentation, and best practice compliance.
• Monitor the overall progress and use of resources, initiating corrective action where necessary.
• Maximized team members’ expertise to accomplish deliverables within tight deadlines.
January 2010 to October 2011
LEAD IT SPECIALIST (SPRINT NEXTEL)
1 year and 9 months
IBM Solutions Delivery Inc., Quezon City, Philippines
• Define project scope, objectives, staffing, resources and deliverables.
• Develop project management plans and formulate risk management plans.
• Liaised with onshore and offshore teams
• Responsible for overseeing all aspects of quality assurance including establishing and applying best
practices, and developing new tools and processes to ensure quality goals are met.
• Participated in project estimations before approval ensuring realistic timescales were agreed.
• Conducted requirement analysis, test planning, test case creation, execution, and implementation.
June 2006 – January 2010
SENIOR SOFTWARE ENGINEER (BEST BUY)
3 years and 6 months
Accenture Delivery Center in Manila Philippines
• Worked closely with the Project Manager assisting in the overall System Investigation Request (SIR).
• Liaised with onshore and offshore stakeholders such as Project Managers, clients, and developers.
• Lead in analysis, design, implementation and execution of test scenarios and test scripts and developed
technical and functional designs, layouts, diagrams, chart.
• Advised clients on testing best practices.
• Determined operational feasibility by conducting team members’ performance evaluations
- REFERENCES ARE AVAILABLE ON REQUEST -
