Mark Daniel Ferry

MARK DANIEL PIADOZO FERRY Customer Service Agent OBJECTIVE EXPERIENCE To excel in my field through hard work, SKYDEV SOLUTIONS CUSTOMER SERVICE REPRESENTATIVE skills, perseverance and to be a part of a company that provides an atmosphere of mutual growth and benefits. April 2020 - Present JOB DUTIES Handles a number of issues in regards to monitoring and regulatory compliance. Coordinates and reports to supervisors in regards to monitoring and compliances issues. CONTACTS Maintains a high quality of results in regards to monitoring and compliance. - EXELA TECHNOLOGIES DATA ENTRY OPERATOR - JOB DUTIES 16 De Aro St, Olongapo, Zambales April 2019 - February 2020 Timely and efficient identification of various client materials. Works efficiently within a team environment to meet client deadlines and service level agreements. SKILLS Manipulates existing data, edits current information, proofreads new entries to a database for accuracy. Critical Thinking SBDMC ON-THE-JOB TRAINING Problem Solving June 2018 - November 2018 JOB DUTIES Communication Technical support PC Troubleshooting Team Player Issuing RFID for gate passers HTML EDUCATION Networking BS IN INFORMATION TECHNOLOGY Operating Systems 2014 - 2019 GORDON COLLEGE Troubleshooting Capstone Project “Mobile and Web Based Blood Monitoring and Management System for Philippine Red Cross Olongapo Chapter” REFERENCES Ariel Mendoza Mundo Team Leader Exela Technologies - Rochelle Bejerano Preceptor SKYDev Solutions - ACTIVITIES Clark Center, Berthaphil III, Jose Abad Santos Ave., Clark Freeport Zone, Pampanga, Philippines | Sepetember 22, 2017 | Qualifying Round, System Administration Category College of Subic Montessori, Inc. | September 1, 2017 | Computer Systems Servicing NC II Passer Henry Lee Irwin Theater, Ateneo de Manila University | September 18, 2016 | 8th Annual Conference of Information Technology and Computer Science Students of the Philippines