Contact
City of Santa Rosa, Laguna,
Philippines
- (Mobile)-
www.linkedin.com/in/markcuesta
(LinkedIn)
www.upwork.com/ag/
lagunapersonneloutsourcing/
(Personal)
Top Skills
Lead Generation
Call Centers
Mark Jonathan Cuesta
Lead Generation Expert | CSA Team Management
Calabarzon, Philippines
Summary
Proven sales, marketing skill in the telecom industry particularly on
the two-way radio during the 90's.
Proven sales management, training, and mentor skills in call center
industry from 2000 to 2007
Highly recommended by clients he already worked with.
Reliable, Perfectionist, Hardworking
Outsourcing
Experience
Ingram Micro Commerce & Lifecycle Services
12 years 9 months
CSA Team Manager
March 2018 - October 2023 (5 years 8 months)
Provided lead generation agents, trained and managed these agents on lead
research and generation without the use of any lead generation, data scraping
software to ensure a minimum of eighty (80%) hit and accuracy rate.
(*on-going work contract at Upwork*)
Sales Lead Generation Admin
February 2011 - March 2018 (7 years 2 months)
Provided lead generation agents, trained and managed these agents on lead
research and generation without the use of any lead generation, data scraping
software to ensure a minimum of eighty (80%) hit and accuracy rate.
(*work contract ended to enter new contract with Ingram Micro Commerce at
Upwork*)
Best Babie Inc.
Outsourced Sales Support and Virtual Assistance
May 2020 - August 2023 (3 years 4 months)
Provider of virtual assistants for sales and admin functions
Lightbend, Inc.
Outsourced Lead Research and List Building
February 2019 - December 2020 (1 year 11 months)
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Provided lead generation agents, trained and managed these agents on lead
research and generation without the use of any lead generation, data scraping
software to ensure a minimum of eighty (80%) hit and accuracy rate.
Fruition
Outsourced Lead Generation and Research
October 2019 - October 2020 (1 year 1 month)
Provided lead generation agents, trained and managed these agents on lead
research and generation without the use of any lead generation, data scraping
software to ensure a minimum of eighty (80%) hit and accuracy rate.
William Painter inc.
Outsourced Customer Service Support
September 2019 - February 2020 (6 months)
Provided Customer Service support agent.
Edge Fulfillment
Outsourced Lead Generation and Research
June 2019 - February 2020 (9 months)
Provided lead generation agents, trained and managed these agents on lead
research and generation without the use of any lead generation, data scraping
software to ensure a minimum of eighty (80%) hit and accuracy rate.
Heap
Outsourced Lead Generation and Research
March 2018 - February 2019 (1 year)
Provided lead generation agents, trained and managed these agents on lead
research and generation without the use of any lead generation, data scraping
software to ensure a minimum of eighty (80%) hit and accuracy rate.
Engagio
Outsourced Lead Generation Specialist
July 2016 - April 2018 (1 year 10 months)
Provided lead generation agents, trained and managed these agents on lead
research and generation without the use of any lead generation, data scraping
software to ensure a minimum of eighty (80%) hit and accuracy rate.
BigPanda
Outsourced Lead Generation and List Building
November 2017 - March 2018 (5 months)
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Provided lead generation agents, trained and managed these agents on lead
research and generation without the use of any lead generation, data scraping
software to ensure a minimum of eighty (80%) hit and accuracy rate.
Oracle Marketing APAC
Outsourced Research
June 2016 - February 2017 (9 months)
Provided lead generation agents, trained and managed these agents on lead
research and generation without the use of any lead generation, data scraping
software to ensure a minimum of eighty (80%) hit and accuracy rate.
PacificHub Corporation
Senior Training Officer
March 2004 - September 2007 (3 years 7 months)
Philippines
Responsible in training the trainees the skills necessary in order to be
successful on the floor. Product knowledge, effective communication, active
listening and sales skills.
Pilipinas International Marketing Services
Sales Manager
May 2000 - January 2004 (3 years 9 months)
Philippines
Manage a team of outbound callers to build a network of resellers and dealers
for our Philippine Prepaid long distance card in the US.
Education
University of the East
Bachelor of Business Administration - BBA, Business, Management,
Marketing, and Related Support Services
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