Mark Casamayor

MARK PALOMO CASAMAYOR Block3/Lot15 Springtown Villas, Bucal, Tanza, Cavite 4108 E-mail Add:-Mobile Contact #: - OBJECTIVES To look for a great job to serve as career opportunity; to work and commit myself in a prestigious company that believes my utmost dedication of professionalism to contribute to the success and profitability of the company through my learning’s and effort, expertise and experience towards its successful operations. HIGHLIGHTS With two years Call Center or BPO experience 1-year experience as Deputy Quality Controller Receiving Inspector of hazmat and non-hazmat items. Author of Hazardous Material SOP of F-15SR Manufacturing Program for Al-Salam Aircraft Company. 5-years experienced as Material Controller (buyer, expediter, receiving inspector, warehouse, and inventory). 3-years experienced as Data Entry Operator on Logistic Section of Material Mgt of an aviation company. Incoming Quality Control Inspector of production raw materials to a Japan Exporter Company in Philippines. With almost three years Experienced on Bids & Awards Committee as Technical Member. With almost three years Secretariat and Bookkeeping experiences on Local Gov’t Unit of the Philippines. With strong English Communication Skills. EMPLOYMENT HISTORY A. Designation Jun.2018 Nature of Work Company Job Description : CSR (BGIS, Billing General Inquiries & Mobility) - May2017. – : Business Processing Outsourcing (BPO) : IQOR - DASMA : To address customers concerns mainly on billing issues. Review bill, payments (missing payments/late payments/payment extensions/etc), past due, suspensions, reactivations, pay per view order, service interruption extensions, special promotions/sell. To resolve the customers concerns on billing with a one-time call resolution. To satisfy the customer’s needs and issues to keep customer be satisfied with the service being offered by directv and at&t. To upsell premium channels and mobility services upon or after resolving the main issues. B. Designation Feb.2017 Nature of Work Company Job Description : TSR / Seller (Software Computer Technician) - May2016. – C. Designation Aug. 2015 Nature of Work Company Job Description : HAZMAT IN-CHARGE D. Designation 2013 to Aug. 2015 Nature of Work Company Job Description : BUYER, EXPEDITER, WHSEMAN, INVENTORY PERSONNEL : Business Processing Outsourcing (BPO) : SITEL PASIG : To receive a call from callers from USA, Canada, Australia, New Zealand, South Africa, and UK. To identify and verify the concern of the caller. To identify the main issue of the caller and to diagnose the main cause of the problem on the devices being called, like; laptop, desktop, tablet, smart phone, printer, internet connections, and others. To give a one-time-call resolution on the issue being called by the caller. To deliver a fast and globally excellent technical assistance on the technical problem. - Sep. 2013 to : Deputy Hazmat Receiving Quality Control Inspector : AL-SALAM AIRCRAFT COMPANY LTD. – Riyadh, KSA : Responsible for all hazmat and non-hazmat materials, including document inspection and physical quality inspection on the time of arrival on the vicinity of the company from the supplier. To ensure that all hazmat and non-hazmat materials will be inspected properly during the receiving period. And ensure that all supporting documents are well supplied and complete from MSDS, Mat. Cert. or CoC, Test Report, and others. To ensure that the supplied materials had met the BOEING Process Specification Standards or requirements. Responsible for extending the shelf-life of the hazmat and non-hazmat materials based on Boeing Process Specs. - Sep. : Material Controller : AL-SALAM AIRCRAFT COMPANY LTD. – Riyadh, KSA : Responsible for procuring or buying all the hazmat and non-hazmat items needed on the production for manufacturing the F15SR. To quote and buy all the items requested by the production personnel (supervisor/manager) or by the manufacturing engineers. To prepare the bidding sheet and the purchase order for required items to be procured. To monitor all the ordered materials (hazmat & non-hazmat) until it reaches the facility, warehouse, and on production floors or requestors. Responsible for the receiving process of all in-coming hazardous materials. Including all the storage process of the items and their shelf-life. Key person on production’s hazmat requirements. To ensure that the required specifications are met by the suppliers on based on the documents received. Responsible for keeping all the MSDS files available for productions. Monitoring the storage level and responsible for re-ordering the items which are running out of stocks. To ensure the proper segregations on storing as per classifications of chemicals. To ensure that all hazmat is in good handling, storage, and disposal. To ensure that all items ordered, stored, and issued to the production floors are updated on the system (LAWSON). Act as the inventory personnel for all the items being incharge of. A deputy inspector of the quality department for all the incoming or receiving hazmat inspections as assigned by the QA department. And to perform all the duties and responsibilities assigned by the direct superior or the management. E. Designation Sep.2013 Nature of Work Company Job Description : CSR - Activation & Customer Credit for T-Mobile F. Designation 2010 to Jan. 2013 Nature of Work Company Job Description : DATA ENTRY OPERATOR G. Designation Dec. 2009 Nature of Work Company Job Description : BOOKKEEPER - May2013. – : Business Processing Outsourcing (BPO) : STARTEK : To assist T-mobile customers to activate their new sim-card to a specific or preferred mobile phone. To ran a credit check to customers that are interested to avail or subscribe for TMobile services. / RECEIVING INSPECTOR - Feb. : Logistic Data Entry Operator / Material Controller : NASTECH (National Air Services) – Riyadh, KSA : Responsible for updating records of all incoming aircraft materials in the Trax (MRO System) and keeping all hard copies of documents on the archive file cabinet. As assistant material controller also on receiving area, we do assist material controller for pre-inspection of all incoming aircraft parts; hardwares, engine components, tools and equipments and other materials. Verifying the actual part based on information on its delivery receipt, purchase order and on its certificate; its part number, serial number (if rotable or repairable parts), lot number, quantity, shelf-life and other historical information of the product. To assure that all parts received from approved vendor are accompanied with all proper documentations such as: EASA, FAA, CAA, or JAA form, GACA, COC (Cert. of Conformity), CC (Cert. of Calibration) if rotable tools, etc. Inspect the status of delivered item if in good condition and without any visual damage. And to classify items accordingly as rotable or repairable, expendable, or consumable item. To prepare a proper and complete documentation on all item received for quality inspections by the QC Inspectors. To hand-over all inspected items to which item is belongs or for storage like: stores/logistic storage area, tool-crib, tire-shop, battery-shop, etc. And to perform other duties and responsibilities as assigned by the management. - Nov. 2007 to : Bookkeeping : LGU (Local Gov’t. Unit) – Philippines : Prepares the DV/Payroll, contract, PO, PR, and Requisition Issue Slip. Examines correctness of recording and completeness of supporting documents in the different summaries submitted by the Treasurer/Deputized Collector. Acts as custodian of different summaries and pertinent supporting documents submitted by the different Accountable Officers. Maintains all the registries and registers, except the Cash on Hand and in Bank Register and the Petty Cash Fund Register which maintained by the BT. Checks correctness of entries in the CHBReg and the PCFReg. Makes all financial documents available to COA representative anytime for audit/examination. Prepares the Transmittal Letter, forwarding the certified registries and documents to the Municipal Accountant/Treasurer/Budget Officer, as the case maybe. Maintains the different Registry of Appropriations and Commitments; and Prepares the Status of Appropriations, Commitments and Balances to be submitted to the Municipal Budget Officer. H. Designation Dec. 2005 Nature of Work Company Job Description : Incoming Quality Control - Receiving Quality Inspector - Jan. 2005 to : Material Controller : SCAD SERVICE(S) LTD. – Philippines : Receives Tsuki-ita Materials from the receiving section of the Material Control Department. Inspect the Tsuki-ita for determination of goods and rejects. Inspects the moisture of the materials if ready or okay for process. Determines the quality of Tsuki-ita for classification and standards. Releases materials n the request from the Panel Department for production. Monitors the cutting and uses of the materials according to its classifications assigned by the Tsuki-ita Inspectors. Records data base on observations for reports. TRAINING, SKILLS AND CERTIFICATIONS Training, Seminars, and Orientations  BASIC TRAINING Apr. 10 – 19, 2018 Renaissance Training Center Inc Personal Survival Technique (STCW A-VI/1-1) IMO 1.19 Fire Fighting and Fire Prevention (STCW A-VI/1-2) IMO 1.20 Elementary First Aid (STCW A-VI/1-3) IMO 1.13 Personal Safety and Social Responsibility (STCW A-VI/1-4) IMO 1.21 Expiration Date: April 20, 2022  HAZMAT TRAINING Oct. 23, 2014 Al-Salam Aircraft Company Ltd.  SMS TRAINING (Safety Management Systems for Operational Staff) Sep. 16, 2014 Al-Salam Aircraft Company Ltd.  ITAR Sept. 15, 2013 Al-Salam Aircraft Company Ltd.  SAFETY Sept. 15, 2013 Al-Salam Aircraft Company Ltd.  LAWSON (Logistic) Sept. 30, 2013 Al-Salam Aircraft Company Ltd.  Human Factor April 2010 NASTECH, Riyadh – KSA  TRAX System (Inventory and Receiving) February 2011 NASTECH, Riyadh - KSA EDUCATIONAL ATTAINMENT Tertiary : Computer Engineering – Major in Networking University of Cebu, Cebu City, Philippines Year 2001 – 2003 Vocational: Caregiving Asian College of Science and Technology Dumaguete City, Philippines Year 2004 - 2005 PERSONAL VITAE Nick Name Date of Birth Place of Birth Sex Nationality Civil Status Height Weight Religion NBI Number Passport Seafarer's IRB Permanent Address : Mchoy : December 7, 1982 : Bayawan City, Negros Oriental, Philippines : Male : Filipino : Single : 5’7” : 170 lbs : Christian: Seventh-day Adventist : CO4MYORRK0000 : P-A : C- : Zone 2, Culipapa, Hinoba-an, Negros Occidental 6114 CONTACT REFERENCES ABDULRAHMAN SAAD AL-HOMOUD (Previous) Logistic Supervisor NASTECH Maintenance Company NAS (National Air Services) - Riyadh, KSA Riyadh,KSA Email:--- RONNIE QUEZON HR Administrator NASTECH Maintenance Company NAS (National Air Services) - Riyadh, KSA Email:-- ext 135 - ADNAN ABDULRAHIM JAHRI Material Management Manager NASTECH Maintenance Company NAS (National Air Services) Email:-- ext 276 - / - DWAN ANTHONY BROOKS Logistic Supervisor Al-Salam Aircraft Company Ltd. Riyadh, KSA Email:-- Ext. 3159