Mark Bryan Omelis

MARK BRYAN PADUA OMELIS #0777 Sampaloc St. Sta Ursula Batingan, Binangonan, Rizal Mobile No.:- E-Mail Add.-Skype: live:bryanomelis OBJECTIVE To be one of the aspiring employee of a prestigious company so as to apply my costumer service skills which I have acquired from our own (small) business and everyday dealing with different kinds of people. EDUCATIONAL BACKGROUND TertiaryICCT Collages Course:Bachelor of Science in Information Technology Secondary:Vicente Madrigal National High School Pantok, Binangonan, Rizal- Elementary:Binangonan Elementary School Binangonan, Rizal 1996 – 2002 WORK EXPERINCE Legacy tax April 2020 – January 2021 Case Manager (Home-based) Calling cold leads to set up an appointment for their tax consultation Making sure that the leads information is correct Setting up appointment Managing Calendar Calling warm leads to update them with their tax case 57 Groups Real Estate November 2019 – April 2020 Real Estate Appointment Setter (Home-based) Calling property owners to talk about their property Making sure that the leads information is correct Setting up appointment Managing Calendar Calling customers to remind them about the appointment Premiere Home Solutions November 2019 – November 2019 Real Estate Appointment Setter (Home-based) Calling property owners to talk about their property Making sure that the leads information is correct Setting up appointment Managing Calendar Calling customers to remind them about the appointment Octal Digital April 2019 – December 2019 Project Manager (Home-based) Talking to all clients regarding their concerns and inquiries Handling 100% negotiation about the pricing of the project. Updating clients on timely manner to make sure they know the progress of the project Providing satisfaction to every client by making sure that the team is doing all the agreed terms Fidelity Life and Health June 2018 – April 2019 Executive Senior Recruiter (Home-based) Call agents to conduct an interview to qualify them for the position as Insurance and Retirement specialist Send email to qualified agents for their final interview Update Google calendar and Google spreadsheet Call qualified agents to remind them for their Final Interview schedule Auptix(Logistics Company) November 2017 – April 2019 Business Development Associates (Home-based) Cold call businesses to offer Freight services Call DM’s to schedule an appointment for the Logistics Experts Finding correct and updated contact details on Google Updating contact information on Close.io Learn to Trade Philippines April 28, 2016 – January 2018 Appointment Setter / Telemarketer Calling customers to re-invite them to attend a free Forex Seminar Calling customers to remind them or to confirm their attendance Updating customers information Sending emails to random customers for an invitation about the seminar Sending email about the seminar for registered customers Brady Philippines Direct Marketing Inc. June 08, 2015 – May 5, 2016Outbound Sales Representative Selling company core products to the new and existing customers Up sell and offer additional products Answer customer’s question about the product Responsible in sending offers and promotions via email Responsible in finding alternate numbers of the customers Responsible in updating customer’s information in the data base Transcom Worldwide PhilippinesJuly 2, 2012 – July 2014 Customer Service/ Technical Support Representative Comcast Take call from all of the countries in the West Division Responsible in explaining customer’s bill Answer queries about the service we offer Selling company’s core product and add on Fixing customer’s problem with their cable and internet