Mark Anthony S. Siva

Mark Anthony S. Siva CAREER OBJECTIVE Seeking a position that commensurates with my qualifications and become committed to a company where I can fully utilize my knowledge, skills, experience and to give quality performance in helping attain the goals of the organization which can provide me a venue for personal growth and career. EDUCATIONAL BACKGROUND 005 Brgy. Manhara, San Joaquin, Iloilo College: Central Philippine University Cum Laude, Bachelor of Science in Accounting Technology High School: St. Louise de Marillac School of Miagao 1st Honorable Mention Elementary: St. Mary’s Integrated School 2nd Honors SKILLS SUMMARY - markanthonysiva12 @gmail.com Technical: Computer Literate Research and Data Entry Skills MS Office: Excel, Word, PowerPoint, Access Email (Filters, folders, rules) Social Media: Facebook, Instagram, Twitter, posts, customer interaction Graphical & Video Creation: Canva, Online Photoshop, Movie Maker Personal: Customer Service Cash Handling and Balancing Excellent written and verbal communication skills Highly organized, efficient and attention to detail Ability to work independently or as part of a team Proven leadership skills and ability to motivate Trustworthy & quick learner Creative & Artistic EXPERIENCES, AWARDS & ACHIEVEMENTS           Bank of the Philippine Islands (BPI) Customer Sales and Service Associate or Universal Processor (UNIPRO) Staff (Feb. 2021-Present) 1. Cash and Accountable Forms Custodian – responsible for ensuring that cash funds and forms are physically secured or attended at all times, has access to keys or combinations that must be safeguarded to prevent theft inside the bank. Assisting the service officer in daily operations and checking of forms that must be filed in the right place. 2. Attending clients’ needs through a KYC before opening an account and offering products suitable for their income that depend on their risk appetite. Customer Service Representative or UNIPRO Staff (Sep. 2018-Jan. 2021) 1. Answers questions about account types and banking products, such as savings, investments, loans and credit cards. 2. Process foreign exchange and remittances. 3. Check on the status of customer accounts and track checks and payments. 4. Review and explain account charges and assisting clients with account amendments, replacing lost or stolen credit or debit cards, and victims of fraud, theft or identity theft. Customer Service Associate (Sep. 2017-August 2018) 1. Serves customers by completing account transactions and provides account services through receiving deposits and loan payments, cashing checks and issuing savings withdrawals. 2. Cross-sells bank products by answering inquiries, informing customers of new services, product promotions, and ascertaining customers’ needs. 3. Reconciles the cash drawer by proving cash transactions, counting and packaging bills and coins, also maintains the supply of it and turns in excess cash and mutilated bills to custodian. 4. Complies with bank operations and security procedures, maintains customer confidence and protects bank operations by keeping information confidential. 5. Contributes to team effort by accomplishing related results as needed. Customhouse Consulting (customhouseco.com) Part Time Post Scheduler (April 2021-Present) Regularly create platform-specific content including text posts, videos, and graphics. Honor Graduate Eligibility – Civil Service Commission Graduation Speaker of St. Mary’s Integrated School Batch 2019 Finance – Cash Handling Facilitator of 5th Iloilo Youth Leaders Congress (IYLC 2018) Team Building Facilitator (Transportation Team) of 3rd Iloilo Youth Leaders Congress (IYLC 2016) Team Building Facilitator of 6th Leadership Training, Capability Enhancement & Team Building Activity – New Lucena July 2016 On-The-Job Training – Finished 250 hours at Pudadera Accounting Firm Central Philippine University Dean’s List, GPA – 1.22 Second Semester S.Y- Dean’s List, GPA – 1.20 First Semester S.Y- Best Dance Crew Champion (RMYC 2015 and 2016) Modeling Contest Champion (Group & Spring Category) Best Case Presentor (Case Study: Apple Company) Mr. IFACTS 2016 – 2017 3rd runner up Mr. CBA 2016 1st runner up St. Louise de Marillac School of Miagao SSVP, Computer & CL/VE Awardee 8th Place – Regional Level Photojournalism (English) 3rd Place – Division Level Photojournalism (English) Champion – Congressional Level Photojournalism (English) Participant – 10th ABS-CBN Inter-school Newcasting Competition AFFILIATIONS            Member, BPI Foundation – BPI BAYAN: Abyan (Iloilo-West Area) May 2021 – Present Member, BPI-Federation of Unions of BPI Unibank (FUBU) March 2018 – Present Member, Ayala Multi-Purpose Cooperative (AMPC) 2018 – Present Member and Team Building Facilitator, iLead Trainings 2016 – Present Member, National Institute of Junior Philippine Institute of Accountants (NFJPIA) June 2013 – 2017 Member, Iloilo Federation of Accounting Technology Society (IFACTS) June 2015 – 2017 Member, Accounting Technology Society (ACTS) – CPU Chapter June 2015 – 2017 Member, Junior Philippine Institute of Accountants (JPIA) – CPU & Iloilo Chapter June 2013 – 2015 President, Society of St. Vincent de Paul (SSVP) S.Y. 2011 – 2013 Photojournalist, Young Writer’s Guild (YWG) S.Y. 2012 – 2013 School President, St. Mary’s Integrated School (SMIS) S.Y. 2008 – 2009 REFERENCES Mr. Jose Alan Tejam, Jr. English Professor St. Louise de Marillac School of Miagao Mobile No. - Mrs. Catherine Mae B. Malto Service Officer/Assistant Branch Manager Bank of the Philippine Islands Mobile No. - Mr. Patrick Neil S. Bugayong Private Banking Unit – Senior Private Banker Bank of the Philippine Islands Mobile No. - Mr. Robert Jade D. Dabandan, CPA, MMBM State Auditor I, COA Regional Office No. VI Ungka I, Pavia, Iloilo Office No. -