Mark Anthony R. Savillo
⚫Address: Block 6 Lot 4, Bulacan Street, Pinagsama, Taguig City
⚫Phone: -
⚫ E-Mail:-
Objective
To apply my skills and pursue a career in any Industry as an Virtual Assistant with focus on Administrative Task, Website
Management, Video/Photo Editing and Creation, Call Management, Database Management with special emphasis on client or
investors assessment and needs.
Experience
DC INVEST LLC | All Things Real Estate and Educational Platform
[November 2019 - Present]
o Virtual Front Desk
o Website Management - www.dcinvestllc.com
o Designing of new income generating pages in the website
o Flyers and Announcement Image Creation, Property Image Edit/Enhancement, Custom Thumbnails, Logo, Cards, Characters
o Encoding of project documents w/ actual amount being calculated
o Video and Sound Edits/Enhancement for Social Media Platforms (FB, IG, LinkedIn) and YouTube
o Email Management
o Appointment Setter and Cold Calling
o Social Media and Youtube Management
o Assisting with Buyers and Sellers Lists
o Skip Tracing
o Lead Generation
o Database/CRM Administration - Infusionsoft & Active Campaign
o All Around Virtual Assistant Rockstar
REVA Global LLC | Real Estate Virtual Assistants Global
[July 2019 - November 2019]
o Training of Real Estate essentials for Investors.
o Trained in handling objections on seller lead calls, determining between a warm or cold lead.
o Overview of CRMs
o Creating Buyer's Lists
o Drip Campaign
o Valuation of Comparable
o Skip Tracing
Telus International Philippines
[February 2018 – June 2019]
It’s a Telco Company wherein I was able to assist customers with regards to their Internet, Phone and TV services, it’s either billing
concern, sales, technical support, billing and retention, and new phone plans which I discuss with customers. Also I got the chance to
provide support to new hire agents where I send feedback and reports to the Team Lead.
Trec Global Corp
[June 2017 - January 2018]
Trec Global Corp provides home based opportunity and I was hired as one of their Universal Agent that handled Inbound Outbound,
Email and Chat Support regarding VeriFone Devices. I was responsible for troubleshooting, orders for replacement and updates with
the clients’ devices. I assist in providing technical resolution to callers that need technical support and verifies lead information for
new merchants.
Microsourcing, Altegra Health
[January 2017 - April 2017]
A Healthcare company. I handled a project based account where I supervised Field Reviewers composed of USA Registered Doctors
and Nurses who were hired to gather Demographics from different Hospitals, Clinics or Record Stations across the USA. As a remote
supervisor, I ensure accurate timesheet, attendance, reports and activities of 19 Doctors and Nurses assigned to me. I assign tasks,
allocate appointments, provide maps to them, book flights, rental cars, room accommodations, and gas reimbursements. I also assist
with their concern, do review their application and decide if they are fit for the post. I also make sure that the collected or gathered
demographic data are correct to be qualified for insurance reimbursements.
Sophi. Inc.,
[May 2015 - April 2016]
Handled a travel account that deals with VIP customers. As a Customer Loyalty Support, I ensured customers hotel itinerary by
calling out to different hotels anywhere in the world and speaking directly to the hotel managers, staff, and back office
representatives. I also edit and correct the company’s website hotel images and star ratings.
Teleperformance, Philippines, Inc.
[March 2011 - June 2012]
I was a Level 2 Customer Specialist who supports inbound and outbound calls that deals with customer’s flight, rental car, hotel, and
cruise reservations. I also provide assistance to escalated calls and acted as a subject matter expert that provides support to new
hired agents. I worked to build the customers confidence and promote the company’s additional products and services.
Education
College
[2012 - 2015]
Southland College
Bachelor of Science in Information Technology
Vocational
[2010 - 2011]
VMA Global College
Seafarers Catering / Stewarding Course
Secondary
[-]
Fortress College
High school Diploma
Skills
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Online Marketing
Real Estates principles
Proficient in Word, Excel, Power point
Proficient in Google Docs, Sheets, Forms
Phone and Email Handling
Sales
Customer Service
Technical Support
Able to read, write and verbally communicate in English
Video and Music Editing
Photoshop/Adobe Premiere Pro
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Website Creation/Layout/Design/Template
Proficient in Snappa, Canva, WiX, WordPress
Familiar with HTML, PHP, CSS and Database Management
Experience with the following Real Estate skills:
- CRM Systems
- Leads Sourcing (Real Estate Agent and For Sale by Owner)
- Skip Tracing
- Appointment Setting
- Leads Management
- Drip Campaign
- Cold Calling
- Comparable Valuation
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