Mark Anthony Mayo

MARK ANTHONY MAYO VIRTUAL ASSISTANT - Sorrento Oasis, C. Raymundo Ave., Pasig City, Metro Manila, Philippines - SUMMARY Let me handle the behind-the-scenes tasks! As a virtual assistant, I provide business owners with expert support in online task management, email management, and more, ensuring their business runs smoothly and efficiently. SKILLS Canva Trello Social Media Management Email Management Basic Website Design EDUCATION BACHELOR OFSCIENCE IN COMMERCE MAJOR IN BANKING AND FINANCE Lipa City Colleges 2002 LANGUAGE English Filipino EXPERIENCE ENTREPRENEUR OWNER AND OPERATOR OF A BURGER FRANCHISE January 05, 2023 - July 10, 2025 Business Management : Successfully managed daily operations, ensuring efficient service delivery, customer satisfaction, and increased sales revenue. Team Leadership : Trained, supervised, and mentored a team of staff, fostering a positive work environment and promoting employee development. Marketing & Promotion : Developed and implemented effective marketing strategies to attract new customers, retain existing ones, and increase brand visibility. Financial Management : Monitored and controlled inventory, labor costs, and other expenses to maintain profitability and achieve business goals. Customer Service : Ensured exceptional customer experience, handling complaints and feedback to improve service quality and build customer loyalty. Quality Control : Maintained high standards of food quality, safety, and cleanliness, adhering to franchise guidelines and regulatory requirements. FITNESS COACH Freelance | January 2018 to present Designs customized workout plans and provides guidance on exercise to help clients achieve their fitness goal. SPECIAL EVENTS COORDINATOR, AND VOLUNTEER MANAGER Victory 2014 - 2017 Played a key role in setting up and organizing the planning and execution of events/projects. Through effective collaboration with other departments, I helped drive attendance growth, reaching an average of 3,500 attendees by the end of 2017. My expertise in events and management, volunteer management, and social media management enabled seamless communication, efficient task management, and quick problem-solving, ensuring successful outcomes. EVENT DIRECTOR Philippine Dental Society 2017 Successfully coordinated and directed the planning and execution of the Philippine Dental Society's President's Night, a high-profile event that brought together 2,000 dentists in the country and provided comprehensive support, ensuring seamless logistics, communication, and task management, which contributed to the event's success.