Mark Anthony Layug

Experienced professional with a diverse background in finance, customer service, and education. As a Senior Accounting Analyst - Spanish Resource and a Freelance Virtual Assistant, I optimized financial processes and supported various departments. As a business proprietor, I managed operations strategically and handled bookkeeping processes, ensuring accurate financial records. 

Moreover, as an ESL tutor, my experience in phone banking, customer success, and back-office collections sharpened my communication and problem-solving skills. I promoted language proficiency and cultural understanding. Now, I am trained and certified to become a bookkeeper, leveraging my financial knowledge and attention to detail to excel in managing records and reports.