Mark Anthony Kierulf

MARK ANTHONY KIERULF ABOUT PROFESSIONAL SKILLS Product Research Product Listing Online Arbitrage Project management Social media strategy Marketing Customer Service Market research Operations Management Staff supervision Inventory Control Customer Management PERSONAL SKILLS Results Oriented Reliable and professional Organized Time management Leader Fast learner Motivated Strategic thinking CONTACT P: - E:- An energetic self-starter with strong communication skills who enjoys learning and can work independently or in a team. A general management professional with over 15 years of extensive experience in a retail-focused industry responsible for strategic planning, improving operational efficiency, team building, and project management. Able to quickly understand complex concepts, identify and solve problems, turn ideas into logical strategies, and implement systems that optimize productivity and customer satisfaction. With proven experience in planning and coordinating social media marketing content in promoting brand. An experience in product research, and listings on Amazon, with knowledge in tools such as SAS and Keepa. Excellent organizational skills with high proficiency in google docs, spreadsheets, and excel. A proactive problem solver with strong background in analyzing data. WORK EXPERIENCE ASSISTANT GENERAL MANAGER Baguio Shell Stations | 2008-present Oversee, plan, and manages 4 Shell Stations Provide station managers with daily guidance, leadership, and overall support in relation to operations, communication, human resources, revenue enhancement, standardizing procedures, systems applications, and executing processes to meet client needs. Develop and execute policies, plans, and programs to meet anticipated organizational needs in the areas of functional responsibility and ensure compliance with corporate policies and guidelines. Develop campaign briefs and partner with the marketing team to develop and align content and creatives across all channels including social media that is on brand, meets objectives and delivers impact Collaborate with the owner to develop continuous improvement methodology in key areas of service, profit, and growth, and use key performance indicators to drive and quantify cost optimization RESTAURANT MANAGER TEX MEX Incorporated | 2003 - 2008 Coordinate day-to-day restaurant operations Delivering superior food and beverage service and maximizing customer satisfaction Responding efficiently and accurately to restaurant customer complaints Regularly review product quality and research new vendors Regularly review production output, inventory and quality control Conducts regular audit on restaurant finance staff Provide direction to employees regarding operations and procedural issues while developing employees by providing ongoing feedback, establish performance expectations and by conducting performance reviews FREELANCE AMAZON VIRTUAL ASSISTANT Online Arbitrage SOCIAL fb.me/markkierulf Conducts Product research based on a given criteria(check a lists of websites, find out FBA pricing on Amazon, use tools like SAS and Keepa and enter all data on a spreadsheet Product listing creation and optimization Contacts supplier/manufacturers and find the winning product to sell @markkierulf EDUCATION BACHELOR OF SCIENCE MAJOR IN ACCOUNTANCY University of Baguio | 1998 - 2003