Mark Anthony Dionisio Ilagan
Blk 7 Macapagal st Burot Tarlac City
Contact No.:-
E-mail:-
OBJECTIVE: To take part and apply my knowledge and skills as customer service representative and be part of the growth and success of the company.
PERSONAL INFORMATION
Date of Birth:February 22, 1987
Place of Birth:Mabalacat, Pamp.
Gender:Male
Civil Status:Single
Father: Virgilio Zarsuelo Ilagan
Mother:Yolanda Canlas Dionisio
Nationality:Filipino
Religion:Roman Catholic
SSS No. :-
EDUCATIONAL ATTAINMENT
COLEGE:Holy Angel University2004 – 2007
Sto. Rosario st. Angeles City
Course:Associate in Computer Technology
SECONDARY:Holy Angel University1999 – 2003
Sto. Rosario st. Angeles City
WORKING EXPERIENCE
CONVERGYS
Mall of asia complex – Pasay City
Dish Network
Feb. 2014 – Aug. 2014
E.G.S. Clark Phils.
Clarkfield Pampanga
T-Mobile U.S.A.
Oct. 2008 – Feb. 2010
Rehired: Sept. 2010 – Feb.2014
Sutherland Global Services
Clarkfield pampanga / Tibag, Tarlac City
Symantec / AT&T bronze U.S.A
Feb. 2010 – Sept. 2010
SKILLS
Computer Literate
Good in oral and written communication
Flexible in shifting working environment
Ability to work Individually or team pace
AFFILIATIONS
Certified cabling test technician (CCTT), Fluke networks, Jan. 12 2007, Holy Angel University
SEMINARS/TRAININGS ATTENDED
Mar. 5 2008- Apr. 22 2008Call Center trainingSiTel Academy tarlac
Oct. 2008CSR and TSR 101E.G.S. clark pampanga
CHARACTER REFERENCES
Jonee Gayle Reyes
Team manager
E.G.S. Clark-
Avigaile N. Galang-Garde
Quality Analyst
Nomorerack-
Jotham Austria
Workforce
Cloudstaff Angeles City-
Mark Anthony Ilagan