Mark Anthony Belardo

Mark Anthony S. Belardo 4 Camia St., Zone 6, Signal Village, Taguig City-- PERSONAL INFORMATION BIRTHDATE AGE SEX RELIGION CIVIL STATUS HEIGHT WEGHT : : : : : : : August 31, 1990 33 Male Roman Catholic Single 5’6” 70 kg. EDUCATIONAL ATTAINMENT Elementary Secondary Tertiary : : : For Aguinaldo Elementary School - Ramon Magsaysay (Cubao) High School - Bachelor of Science in Business Administration Major in Computer Science Jose Rizal University - Skills and Competency (Cloud Management and Systems) AMAZON WEB SERVICES (AWS) Manages Windows/Linux/Ubuntu MICROSOFT AZURE Manages Windows/Linux/Ubuntu GSUITE ADMIN Manage Google Accounts DOMAIN NAME SERVICES Manages DNS Server (dot.ph/godaddy/networksolutions) WORK EXPERIENCE Yondu Inc. Systems Administrator - December 2021-Present • • • • • • • • • • As a Systems Administrator I'm responsible for supporting the effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and/or any related infrastructure. Participates in technical research and development to enable continuing innovation within the infrastructure. Ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational functions, enabling employees and departments. Supports the functional testing for critical services as part of monitoring. Supports monthly backup and clean-up of logs. Create and coordinate system access to stakeholder Activate SSL (Secure Sockets Layer), standard security technology for establishing an encrypted link between a web server and a browser Configure and propagate local Domain Name System (DNS) Manage IAM users account and permission. Create a VPN account for users Prepares and generates reports and statistics for live services upon request. Ensures that daily reports and stats (email, webtool, SMS, etc.) are working perfectly. Oversees both Technical Support and Custodian in ensuring the smooth day-to-day operation of the team. 1 • • • • • • • • • • • • • • • • Performs daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems, and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups. Upgrades and configures system software that supports GIS infrastructure applications or Asset Management applications per project or operational needs. Provides third-level support to queries and issues raised by incident management and request fulfillment process. Installs and configures computer hardware operating systems and applications. Troubleshoots system, PABX, and network problems and diagnosing and solving hardware or software faults via remote access or the on-prem dispatch. Ensures that service incident tickets are acknowledged, escalated, and resolved according to Service Level Agreement (SLA). Performs follow-ups until resolution. Supports the roll-out of new applications and evaluating new technology. Performs periodic backup, performance tuning, resource optimization as part of maintenance. Acts as backup System or Network Administrator for Infra. Supports the technical issues and is accountable for the following systems: Linux, Windows, and Application systems that support Asset Management; Responsibilities on these systems include SA engineering and provisioning, operations and support, maintenance and research and development to ensure continual innovation. Coordinate with other teams for Security concerns in underlying Hardware or Software and Security vulnerabilities within agreed SLA Coordinate with 3rd party vendor for any issue encountered in servers Ensures security is integrated into all cloud architecture solutions using the company's security framework Health check monitoring of new cloud instance status Implement proper Cost Allocation Tags to organize AWS bill to reflect cost structure accordingly Establish proper escalation procedure to 3rd party partner. Manage issues escalated to 3rd party partner Conduct periodic inspection and audit of cloud system and database to ensure regular performance tuning and maintenance of system and usage monitoring of servers, Research, study, test and recommend best fit and cost-effective provisioning of Cloud system PIERRE & PAUL SOLUTIONS INC. November 2012 – February 2013 Information Technology Department SPI GLOBAL October 2013 – January 2015 Technical Support Representative - PLDT Home Broadband MAX’S GROUP INC. August 2015 – December 2021 Oracle Data Controller (Suppliers, Customers and Employee- Oracle ERP Functional and Technical (Inventory Module- System Administrator Cloud Servers (AWS and Azure) 2019-December 2021 I hereby certify that the above information are true and correct to the best of my ability. MARK ANTHONY S. BELARDO 2