Mark Andrew Mercado

 Name : Mercado, Mark Andrew Address : Cebu City Philippines Email : sir23macoy @ gmail Mobile No. : - Skype ID : bizmates.andrew Personal Nationality : Philippines Height : 5'7 Languages : Proficient in speaking and writing English Hobbies : basketball, traveling, reading business books Possess Own Passport : Yes Education Bachelor's College Degree Holder Information Technology Cebu Institute of Technology University, Philippines Graduated 2006 Employment Experience 1. Bizmates Online English Trainer (2013 to Present) Work Description: My job to train Japanese business professionals improve their English skills using our developed methodology. I assist students in their business communication needs such as those required to write business correspondence, deliver presentations, and prepare for interviews. This job also entails me giving students thorough report on their progress and deliver feedback to help in their development. Please feel free to check my trainer's profile and listen to my recording thru the link: https://www.bizmates.jp/trainer/detail/739 Part time job experience- 3 hrs/day (2016 to Present) Data Entry Transcription jobs, Email Management, Internet Research, Managing Social Media, Schedule Management, Update Websites and Article writing. 2.Ingram Micro Philippines Pre-Sales Technical Consultant (August 2011 to July 2013) Work Description: Handles inquiries and request from companies needing technical advice or Technical Specifications before acquisition of Video imaging and Printing Devices. 3.IBM Daksh Business Process Services Phils. Inc. Technical Support Adviser (May 2010 to August 2011) Work Description: Assist technical issues with customer's Apple (mac) computers over the phone. We handle hardware issue as well as software, with their Mac computers. 4. Intelligent Work Support Software Implementer Support Training (May 2009 to Apr 2010) Work Description: Implement Pharmacy Software for clients in the US. From installation, to checking of hardware compatibility to different types of operating systems (MAC, Windows), implementation of actual live date, and training of New clients regarding the Implemented Software. I also handle first hand support issues, and module training. 5. Etelecare Global Solutions Technical Support (Nov 2006 to April 2008) Work Description: Giving technical service support to American Clients who has Dell Brand Computers. Provide first level remote to consumers, home users, home office and other very small-business customers, in stand-alone for a 24x7 service.