Mark Allen
Sales, Marketing And
Management
Results-oriented business leader with more than 5 years of experience in
day-to-day business operations management. Working closely with
management to create high level business strategies to improve sales and
marketing channels.
Personal Info
Work History
Address
2019-04 Current
36 Parkmore Road
Magherafelt, Londonderry,
BT456PF
Phone-
E-mail
Operations Manager
Enspire Development, Chisinau
As the Operations manager of Enspire Development, my role
is to facilitate the day to day running of the of the team. This
involves HR, accounting, team development, and resource
management.
Implemented policies and standard operating
-m
procedures for continuous improvement.
Resource management.
LinkedIn
Oversee day-to-day operations, including supervision of
an 8 person team.
https://www.linkedin.com
/in/mark-g-allen/
Generating ideas for new revenue streams for the
company.
Company training on topics such as SEO, Website
Optimization, Marketing and Customer Relations.
Skills
Project planning and
development
Very Good
Operations management
Very Good
Marketing and advertising
Very Good
2014-09 -
Managing Partner
2019-03
Flothemes, Chisinau
With Flothemes I had the great opportunity to work in
multiple business areas. I initially starting the company as a
support guru eventually being a managing partner working
with high level business strategy and decisions.
Established and implemented business procedures and
process improvements.
Grew the team from 3 to 20+ team members in 4
departments, marketing, setups, support and product
development.
Created high level marketing strategies (content, email
and social media marketing) and built a team that was
able to implement them.
Analysis of competitors and marketing trends.
Increasing email marketing revenues by 100%.
Involved in organisation of staff training.
Analysis and presented financial reports to other partners
and team members to allow for high level business
strategies.
Strengthened support operations by proactively
managing and training the team, with a strong focus on
the improving customer outcomes.
Collected and prepared customer feedback to present
to the development team to improve the product and
roll out product changes-
AIS Trade Execution
Bank Of New York Mellon, Dublin
Working as part of a dynamic and multi-cultural team,
providing fund services to clients and other administrators
within the Hedge Fund Industry.
• Ensure client trade instructions are received and
processed with the underlying fund administrators within the
agreed deadlines.
• Dealing with client queries and requests, finding suitable
resolutions.
• Achieve and exceed key performance indicators (KPIs) set
by management.
• Prepare trade related cash payments and pre-advice
instructions.
• Check audit trails to cash payments and pre-advices to
ensure that instructions have been sent correctly and on
time.
• Process Daily & Monthly Reports for Clients.
2008-06 -
Junior Financial Analyst
2009-05
Intel, Dublin
During my bachelors degree I had the opportunity to take a
placement year with Intel Ireland.
Helped to plan, coordinate and oversee construction
finance project for a new $500m fab unit.
Reviewed weekly and monthly budget performance
reports, ensuring all departments and agencies operated
within allocated budgets and investigated excessive
expenses and reporting discrepancies.
Education-
Bachelor of Science: Business And Accounting
University of Ulster - Coleraine
-
Master of Science: Financial Services
2013-09 -
Post Graduate Diploma: Professional Software
Development
2014-06
University of Ulster - Coleraine
University of Ulster - Coleraine
