Mark Adducul

Dedicated and detail-oriented professional with extensive experience in warehouse management, customer service, and technical support. Phase 1, Lot 42, Block 6, Muscat St. Asian Homes, Cataning, Hermosa, Bataan 2111 (-- EXPERIENCE SKILLS Yusen Logistics Phil. Inc., Hermosa Bataan - Warehouse Personnel /Team Leader Proficient in Microsoft O�ce Suite (Excel, Word, PowerPoint, Outlook) Mark Adducul October 2023 - July 2024 Oversaw daily warehouse operations, managing a team to ensure smooth production and inventory accuracy. Developed e�cient workflows, enhancing team productivity and communication. Rosy Brown, Riyadh, Saudi Arabia - Florist / Barista July 2021 - April 2023 Provided exceptional customer service, o�ering creative floral designs and beverage recommendations. Drove sales initiatives, resulting in increased customer satisfaction and repeat business. ICPS Iron Claw Feeds, Philippines - Field Associate Marketing December 2015 - August 2019 Acted as a technical support representative, enhancing customer relations within the agricultural sector. Promoted product o�erings to farms and retail establishments, driving sales growth. Strong leadership and conflict resolution abilities Excellent customer service and communication skills Detail-oriented with strong analytical capabilities AWARDS Recognized for outstanding performance in warehouse management at Yusen Logistics, contributing to operational e�ciency and team success. EDUCATION TESDA, Mariveles, Bataan - Computer Hardware Servicing NC II August 2011 - December 2011 Completed training in computer hardware servicing, focusing on troubleshooting and technical support. Bataan Polytechnic State College, Bataan - BSIE Major in Electronics June 2000 - December 2000 Studied foundational concepts in electronics, contributing to technical expertise. PROJECTS Customer Satisfaction Initiative - Team Leadership Led a project aimed at improving customer service protocols, resulting in a 20% increase in customer satisfaction ratings. LANGUAGES English, Filipino