Marjorie Mesa Escalona

I have 3 years of experience as a Call Center Representative, where I specialized in sales and customer service. My responsibilities included selling credit cards, as well as handling hotel and restaurant reservations for various clients. I also provided support by addressing customer concerns, resolving issues efficiently, and ensuring a high level of customer satisfaction. This role helped me develop strong communication skills, persuasive sales techniques, and the ability to stay calm and effective under pressure.