Marjorie M. Balilo

MARJORIE M. BALILO OUTBOUND SALES SPECIALIST /REAL ESTATE COLD CALLER/ SOCIAL MEDIA MANAGER WORK EXPERIENCE PERSONAL PROFILE I am an experienced and highly driven Sales and Telemarketing agent /Real Estate VA/Customer Service Rep with a good work ethic. Can work under pressure and works with passion and dedication. I am a hardworking individual and with my solid experience Sales and Telemarketing/Outbound Sales/Cold Caller Sirius Support | September 1, 2020- December 18, 2020 -Responsible for Cold Calling, Sales, and Telemarketing (Membership for US Customers) -Handled outbound calls and email support for customers -Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork. -Report using Google sheets and dials 100 plus calls every shift. and skills, I guarantee to deliver -Sending emails using Outlook and Zapier exceptional results. -Email Marketing CONTACT DETAILS Email Address:-Mobile/Viber: - SKILL AND ABILITIES -Excellent Customer Service (phone, email, chat) Social Media Manager Podcaster and Youtuber Christopher Duffley | July 24, 2020Present (2 hours part-time/flexible hour) -Responsible for Social Media Management (posting content) Data Management -Creating simple graphics and photo editing in Canva -Creating video memes and Audiogram in HeadLiner -Email Marketing, Social Media Marketing -Curating and repurposing contents -Strong communication skills and Interpersonal skills -Data Entry (knowledge in MS Excel/Google Sheets) Real Estate Virtual Assistant/Admin Assistant -Knowledge in Canva (photo DPS Inc./RSI Investment| July 13,2020- August 22,2020 editing/basic graphic designs) -Internet/Web Research -Fast Learner, Hard Working, Team Player -Motivated and Dedicated -Responsible for Cold Calling, Appointment Setting -Proficient in using tools such as; Mojo, Propstream, Slack, Trello -Responsible for making offers, computing offers for leads, sending emails, multitasking, making sure that the quota is met -Email Management, Calendar Management CHARACTER REFERENCE Customer Service Representative Romely S. Esquejo Executive Assistant, View From The Top LLC Former Assistant Vice President at IQOR Philippines IQOR Philippines | October 2014-October 2015 Metro PCS General Care Account - Responsible for answering inbound calls -General Care for Metro PCS customers such as; billing,payment,internet issue,creating new account Dominic Maglalang Former Site HR Manager at Sutherland Global Services Former Club President at Rotary Club International Customer Service Representative Sutherland Global Services | November 2009-December 2010 H&R Block -Responsible for -Responsible for AT&T U-verse -Responsible for -Responsible for inbound calls informing the customer of tax refunds inbound calls and outbound calls troubleshooting Internet issues and Cable issues. Christine Duffley Business Manager, Mission Possible Enterprises LLC Karen Infantado Manager of Sirius Support CSM at ESW Capital/Trilogy.com EDUCATIONAL ATTAINMENT Associate in Computer Technology | Class of- System Technology institute President in our classroom/active participant in Arts and Sports High School Completed | Class of- Camiling Catholic School Vice President in our classroom/ active participant in our school