Marjorie Joy Jala

Marjorie Jala I Property Maintenance Coordinator I Customer Service Representative I Virtual Assisstant I A REL I ABL E PARTNER F OR YOUR ONL I NE BUSI NESS Marjorie Jala I Property Maintenance Coordinator I Customer Service Representative I Virtual Assistant I 2 and half years of experience in Home-based Property Management Coordination 2 years of experience as a Customer Service Representative In maintenance coordination, the main responsibility is to ensure that all maintenance tasks are carried out in a timely and efficient manner. This involves managing maintenance schedules, tracking work orders, and communicating with property owners, tenants, and contractors to ensure that everyone is aware of what needs to be done and when. In customer service, the primary responsibility is to provide assistance and support to customers, addressing their inquiries, concerns, and needs. This involves responding to inquiries over the phone, via email, or through other communication channels, and providing accurate and helpful information to customers. A customer service representative must be knowledgeable about the company's products or services, policies, and procedures, and must be able to handle customer complaints and feedback in a professional and courteous manner. Marjorie Jala | Online Portfolio My story Why I switched to a home-based job Switching to a home-based job was a decision I made for several reasons. Firstly, I wanted to have more flexibility and control over my work schedule. By working from home, I can manage my time more effectively and create a schedule that works best for me. Secondly, I found that I was more productive when working from home. Thirdly, working from home has also allowed me to save on expenses such as commuting costs and meals, which has been a significant financial benefit. Additionally, I have found that working from home has helped me to strike a better work-life balance and reduce stress levels, which has been beneficial to my overall health and well-being. In short, switching to a home-based job has provided me with greater flexibility, productivity, financial savings, and overall well-being. Marjorie Jala | Online Portfolio My areas of expertise What I can do for you Customer Service The goal of customer service is to ensure that customers have a positive experience with the company and feel satisfied with the service they receive, which can help to build customer loyalty and increase sales. Maintenance Coordinator The maintenance coordinator plays a critical role in ensuring that properties are wellmaintained and that tenants have a safe and comfortable living or working environment. Virtual Assisstant A virtual assistant must be able to manage their time effectively and prioritize tasks to ensure that all deadlines are met. Being selfmotivated and proactive is also important, as the virtual assistant may need to take the initiative to identify and resolve potential issues or challenges. Marjorie Jala | Online Portfolio Formal and online training Educational Background Masters in Business Administration major in Agribusiness Management Bachelor in Secondary Education (18 units) Bachelor in Science in Accounting Technology Bachelor in Science in Accountancy University of Southeastern Philippines 2021- Present North Davao College, Inc- University of Mindanao- Saint Mary’s College of Tagum, Inc- Career highlights Property Maintenance Coordinator Team Lead APM HELP August 2020- April 2023 Employment History Customer Service Representative VXI Global Solutions Inc. I January 2020,- June 2020 Alorica Teleservices, Inc. I October 2018- October 2019 Accounts Receivable Specialist Grandland Davao Inc. January 2018- June 2018 Telephone Market Research Interviewer Survey Sampling International, Inc. May 2015December 2015 Employment History Types of clients I work with My tools for online success Productivity apps I’m proficient in Asana Aptly Canva Google Suite Appfolio Office 365 Buildium Propertyware Marjorie Jala | Online Portfolio DISC Personality Report I am conscientious, diligent and pay attention to detail. I constantly strive for accuracy and high standards. I have an inner drive to be systematic and precise in all that I do. I am a natural choice for work that requires attention to detail and accuracy. Marjorie Jala | Online Portfolio Let's work together Email- Ways to reach out LinkedIn Marjorie Joy Jala Phone - Marjorie Jala | Online Portfolio