Marjorie Jasmin J. Vinluan

M Vinluan, Marjorie Jasmin Jordan 4th floor 28 H Orchids Street Industrial Valley Complex, Marikina City 1802 --EXPERIENCE Concentrix Daksh (BPO)- Quezon City, Philippines - Customer Care Specialist July 2016 - August 2017 I became a Customer care specialist in Amazon Seller Central. Our job is to support seller in Amazon with regards to their listing and took care of their store. We maintain their image in Amazon and answer all their queries through email. Sutherland Global Service(BPO), Philippines— Consultant August 2017 - March 2019 AOL Technical Support- My role are to do some troubleshooting with their AOL Desktop. Help them to install it correctly and fixed their email issues. Intuit Quickbooks- My job is to help customer with their quickbooks, help them restore their company files and do some bank reconciliation inside quickbooks. Also, we are doing some troubleshooting if the customer experiencing a problem in Quickbooks and help them install and update the latest version. CHARACTER REFERENCE: Walter Vinluan - Supervisor at Cathay Pacific (LA, California) Charlene Bernal - Supervisor Amazon Seller Support (Philippines) SKILLS - Customer Service - Technical Support - Email Support - Data Entry - Amazon FBA - Troubleshooting - Customizing Email - Intuit Quickbooks - Basic Accounting - Internet research - Basic knowledge in Google Products, Microsoft Office Programs - Expert in social Media platforms - Basic photo Editing LANGUAGES English OTHER DETAILS: System Information SPEED TEST RESULT: INTERNET TYPE: CONVERGE FIBER OTHER: HEADSET: REDFOX(with noise cancelling feature) Laptop Link for: Facebook: https://www.facebook.com/jorgeousrocks Linkedin: https://www.linkedin.com/in/marjorie-jasmin-vinluan-1b-/ Onlinejobs.ph: https://www.onlinejobs.ph/jobseekers/info/716606 Please consider my application and hope I can be part of your growing company. Thank you very much. Sincerely Yours, Marjorie Jasmin J. Vinluan Applicant