Marjorie Batwe

Marjorie Lydia Batwe Telephone no: - Email:-Personal Profile I am an ambitious and highly objective individual in the implementation of personal and place goals and objectives. I have the ability to work in a fast environment with minimum supervision. I possess strong analytical skills, problem solving skills, communication skills both verbal and written, and customer service and organizational skills that will help me in performing my tasks effectively. I desire to work in a very competitive organizational environment that specializes in providing me with the quality standards that will enable me to gain exposure in shaping me to face current needs. Education - Jaramogi Oginga Odinga University of Science and Technology Bachelor’s degree in Logistics and Supply Chain Management Second class (lower division- Asumbi Girls High School Kenya certificate of secondary education B- Victoria Academy Kenya certificate of primary education Skills Communication Skills: Communicates very well both orally and in writing. Possess good presentation skills and people-handling techniques. Analytical Skills: Recognizes areas of weaknesses requiring improvements and makes recommendations to the management for consideration, approval, and implementation. Team player: Works as a competent member of the team, willingly providing back- up support for coworkers when appropriate and actively supporting group goals. Computer Skills: Working Knowledge of Microsoft applications (Word, Excel, Office, PowerPoint, Outlook, Access), ERP and e services. Work Experience November 2024 : Virtual Assistant Freelance • Calendar management • Respond to email and phone calls • Booking travel arrangements and accommodation • Handling customer service and e-commerce • Coordinating and tracking tasks • Organizing and maintaining files January 2022 – Date: Administrative/Personal Assistant at Kiarie Kariuki & Githii Advocates Responsibilities: • Greet and welcome clients at the office • Answer incoming phone calls and forward when necessary • Tidy up the reception area • Order front office supplies and keep inventory of stock • Update calendars and schedule meetings • File an updated records of office expenses and costs • Perform other clerical receptionist duties such as filing, typing and photocopying June 2021 – December 2021: Personal Assistant at WAWA Kenya Responsibilities • Booking meetings for the Director’s projects • Scheduling meetups for project purposes • Running out of the office errands for the institution and specifically the director • Conducting or preparing any research that the Director may require • Taking notes and writing minutes during meetings • creating and improving the company’s operational procedures. October 2020 – April 2021: Intern at NSSF Responsibilities: • Responsible for registration of members as well as employers into the fund • Helping in the procedural application of benefits for those who qualify for making a claim. • Receiving of income. Receiving cheques from the employers, receipting them and handing them the receipts for the payments made • Taking new employers through the e-service procedures for them to have knowledge about the e-service • Sensitizing people about NSSF and the benefits of making savings with the fund • Preparation of employers returns for payments • Issuance of members statements of accounts for them to know how their saving are coming along • Procuring office materials through quotations May 2019 – September 2019 Sales Representative at Statpack Responsibilities: • Listening to customer requirements and present appropriately to make sale • Maintain and develop a relationship with the customers in person via phone calls and mail • Cold call potential customers to prospect new business • Negotiate terms of an agreement and close sales • Gather both market and customer information • Check quantities of goods on display and in stock • Act as a contact person between the company and its existing and potential markets • Advice on the forthcoming products developments and discuss special promotions • Represent the company at trade exhibitions and events Courses • • • • • Referees June 2022- July 2022 - Kentrade customs training Learnt how to incorporate the processes of clearance and forwarding in the new system. June 2022- KESRA ICMS Training Training on the KRA integrated system called ICMS. Learnt the processes involved in the shipping of goods. Learnt more about the imports and export charges and how to do exemptions and warehousing through the system. January 2015- March 2015- Computer Studies at KMTC Homabay Basis in Computer studies Microsoft office -word, excel, power point, access and e-mailing. Mr. Javan Monene Branch Manager NSSF Homabay-- Immaculate Odira Deputy Director WAWA Kenya-- Collins Otieno Sales Team Leader Statpack Industries Ltd--